Customer Service Technician: SAP & Salesforce

Ingersoll-Rand; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care options

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll-Rand is looking for a Customer Service Technician to join our Nash team in Bentleyville, PA or Quincy, IL. This role involves detailed interaction with internal and external customers, focusing on order processing and customer support.

The ideal candidate will have at least 1+ years of customer service experience, a High School Diploma, and strong communication skills. We offer a competitive salary range of $45,000-$65,000 annually, along with comprehensive benefits.

Qualifications

• 1+ years of experience in product and/or customer service.
• Excellent written and verbal communication skills.
• Some mechanical aptitude and knowledge of our products.

Responsibilities

• Process customer quotes accurately and efficiently.
• Handle order entry and processing activities.
• Serve as a primary customer-facing contact.

Skills

Customer service

Communication skills

Analytical skills

Order processing

Education

High School Diploma

Tools

Salesforce

SAP

Microsoft Office

Job description

Ingersoll-Rand is looking for a Customer Service Technician to join our Nash team in Bentleyville, PA or Quincy, IL. This role involves detailed interaction with internal and external customers, focusing on order processing and customer support.

The ideal candidate will have at least 1+ years of customer service experience, a High School Diploma, and strong communication skills. We offer a competitive salary range of $45,000-$65,000 annually, along with comprehensive benefits.