Manufacturing Customer Service & Order Specialist

Actalent; Indianapolis (IN); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO

Job summary

Actalent is seeking a Customer Service Representative to provide first-class service for internal and external customers in a fast-paced manufacturing environment. You will manage orders, respond to inquiries, and coordinate with operations, finance, and accounting to resolve issues.

Responsibilities include reviewing orders for accuracy, handling ERP-driven tasks, and maintaining strong customer relationships while ensuring timely communication and documentation.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service in manufacturing or distribution preferred.
• Experience with ERP systems required.

Responsibilities

• Provide first-class customer service for orders, status inquiries, and complaints.
• Review and process orders and forecasts for accuracy.
• Collaborate with operations, finance, and accounting to resolve issues.

Skills

Customer service

ERP system

Data entry

Time management

Microsoft Office

Education

High school diploma or GED

Tools

ERP system

EDI

Microsoft Office

Job description

Actalent is seeking a Customer Service Representative to provide first-class service for internal and external customers in a fast-paced manufacturing environment. You will manage orders, respond to inquiries, and coordinate with operations, finance, and accounting to resolve issues.

Responsibilities include reviewing orders for accuracy, handling ERP-driven tasks, and maintaining strong customer relationships while ensuring timely communication and documentation.