Manufacturing Account Management

Godshall Recruiting; Duncan (SC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous PTO & Holiday Time Off

401K

Profit Sharing Plan

Job summary

Godshall Recruiting in Duncan, SC is seeking a customer-focused professional to deliver exceptional service and build strong business relationships. You will prepare quotes, manage orders, monitor inventory, and coordinate across departments to ensure smooth operations and positive customer outcomes.

The role requires a Bachelor’s or Associate’s degree or equivalent experience in inside sales or customer service, with proficiency in SAP, Excel, and CRM platforms.

Qualifications

• Bachelor's or Associate's degree or equivalent related inside sales or customer service experience.
• Minimum of one year in customer service, inside sales, account support, or a similar customer-focused role preferred.
• Must have manufacturer experience working with SAP or comparable ERP systems.
• Proficiency with Microsoft Office applications, including Excel.
• Familiarity with CRM platforms and customer account management processes.

Responsibilities

• Prepare quotes and process customer requests while serving as a key point of contact for assigned accounts.
• Manage order activity from entry through completion, ensuring accuracy, timeliness, and customer satisfaction.
• Monitor inventory availability, track order status, and help prioritize stock utilization to support customer needs.
• Coordinate with accounting, operations, and other departments to resolve issues and maintain workflow efficiency.
• Communicate proactively with customers regarding order updates, timelines, invoices, and account information.
• Maintain system records, generate reports, support process improvements, and assist with quality-related documentation.

Skills

Customer service

Communication

Account coordination

Education

Bachelor's or Associate's degree

Tools

SAP

Excel

CRM systems

Job description

Salary: $55-60K Is this your perfect fit? Customer-focused professional with a passion for delivering exceptional service and building strong business relationships. Organized and detail-driven individual who thrives on coordinating multiple activities while keeping priorities on track. Resourceful problem-solver who enjoys collaborating across departments to ensure smooth operations and positive customer outcomes.

What your future day will look like

• Prepare quotes and process customer requests while serving as a key point of contact for assigned accounts.
• Manage order activity from entry through completion, ensuring accuracy, timeliness, and customer satisfaction.
• Monitor inventory availability, track order status, and help prioritize stock utilization to support customer needs.
• Coordinate with accounting, operations, and other departments to resolve issues and maintain workflow efficiency.
• Communicate proactively with customers regarding order updates, timelines, invoices, and account information.
• Maintain system records, generate reports, support process improvements, and assist with quality-related documentation.

Benefits Offered

• Comprehensive benefits package
• Generous PTO & Holiday Time Off
• 401K
• Profit Sharing Plan

Type: Direct Hire

To be a champion in this role, you will need

• Bachelor's Degree, Associate's Degreeor equivalent related inside sales or customer service experience working with a manufacturer.
• Minimum of one yearin customer service, inside sales, account support, or a similar customer-focused role preferred.
• Must be for manufacturer Experience working with SAP or comparable ERP systems.
• Proficiency with Microsoft Office applications, including Excel.
• Familiarity with CRM platforms and customer account management processes.

We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome!

Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.