Mandarin-Speaking Warehouse Ops Lead - DSP Onboarding

SwiftX Inc.; Greenville (NC); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

PTO

Paid Sick Leave

Paid Holidays

401K matching

Medical insurance

Dental insurance

Vision insurance

Résumé du poste

SwiftX Inc. in Greenville, NC seeks an experienced Operations Leader to oversee DSPs, staffing agencies, and regional warehouse activities. You will design training, enforce QA protocols, monitor performance, and drive continuous improvement.

The role requires a Bachelor’s degree, strong leadership and analytical skills, and the ability to perform under pressure in a fast-paced environment. Mandarin bilingualism is required.

Qualifications

• Bachelor’s degree or equivalent required.
• Bilingual Mandarin required.
• Strong leadership, analytical and decision-making abilities.
• Ability to perform under pressure in fast-paced environments.

Responsabilités

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Connaissances

Leadership

Analytical

Decision making

Mandarin

Formation

Bachelor's degree or equivalent

Description du poste

SwiftX Inc. in Greenville, NC seeks an experienced Operations Leader to oversee DSPs, staffing agencies, and regional warehouse activities. You will design training, enforce QA protocols, monitor performance, and drive continuous improvement.

The role requires a Bachelor’s degree, strong leadership and analytical skills, and the ability to perform under pressure in a fast-paced environment. Mandarin bilingualism is required.