Mandarin-Speaking POS Specialist — Onsite Client Tech Support

Universal Processing LLC (uP); New York (NY); On-site; USD 50,220 - 55,800; Full time

Job summary

Universal Processing LLC (uP) is seeking a POS Systems Specialist in New York, NY to provide onsite technical support and troubleshooting for POS systems. The ideal candidate should be fluent in Mandarin and have a minimum of 2 years of experience with POS systems. Compensation starts at $4,500 per month during the probationary period, increasing to $5,000 thereafter.

Your role will involve client-facing work, installation and configuration of systems, and collaboration with both sales and technical teams.

Qualifications

• Must be authorized to work in the US at the time of hire.
• Minimum of 2 years of experience working with POS systems.
• Able to take initiative to solve problems effectively.

Responsibilities

• Handle advanced POS software and hardware troubleshooting cases.
• Prepare, install, configure, and maintain POS systems and related hardware.
• Support integrations with payment terminals and third-party systems.

Skills

Bilingual proficiency in Mandarin

Strong communication skills

Detail-oriented

Analytical abilities

Proficient with Excel and Word

Education

Bachelor's degree in Computer Science or related field

Job description

Universal Processing LLC (uP) is seeking a POS Systems Specialist in New York, NY to provide onsite technical support and troubleshooting for POS systems. The ideal candidate should be fluent in Mandarin and have a minimum of 2 years of experience with POS systems. Compensation starts at $4,500 per month during the probationary period, increasing to $5,000 thereafter.

Your role will involve client-facing work, installation and configuration of systems, and collaboration with both sales and technical teams.