Mandarin Speaking Front Desk Receptionist

New Hair culture; Edison (NJ); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

New Hair Culture and Beauty in Edison, NJ, seeks a friendly Front Desk Receptionist who speaks Mandarin and English to warmly welcome clients, answer calls, and manage appointments. You will handle payments, assist with product sales, keep records organized, and support daily salon operations in a fast-paced, customer-focused environment.

This role requires reliability, strong communication, and the ability to multitask during busy periods, with weekend availability preferred.

Qualifikationen

• Fluency in Mandarin Chinese is required.
• Conversational English is required.
• Previous receptionist or customer service experience is preferred.
• Friendly, patient, professional attitude.
• Strong communication and organizational skills.
• Basic computer and POS skills.
• Able to multitask in a fast-paced environment.
• Reliable and punctual.
• Weekend availability preferred.

Aufgaben

• Greet clients warmly and provide excellent service.
• Answer calls and schedule appointments.
• Communicate with clients in both Mandarin and English.
• Schedule, confirm, reschedule, and cancel appointments.
• Coordinate appointment times with hairstylists and other team members.
• Check clients in and out.
• Process payments accurately.
• Explain basic salon services, pricing, and promotions.
• Maintain accurate client and appointment records.
• Keep reception and waiting areas clean and organized.
• Assist with product sales and inventory as needed.
• Handle client concerns professionally and respectfully.
• Support the salon team with general administrative duties.

Kenntnisse

Mandarin Chinese

English

Customer service

Organization

Communication

Multitasking

POS system

Tools

POS software

Computer basics

Jobbeschreibung

Front Desk Receptionist – Mandarin Speaking at New Hair Culture and Beauty

Job Description

New Hair Culture and Beauty is looking for a friendly, responsible, and professional Front Desk Receptionist who speaks Mandarin and English.

The receptionist will welcome clients, answer phone calls, schedule appointments, process payments, and assist with the daily operations of our salon. The ideal candidate is organized, dependable, customer-focused, and comfortable working in a busy salon environment.

Responsibilities

• Greet clients warmly and provide excellent customer service
• Answer phone calls and respond to client questions
• Communicate with clients in both Mandarin and English
• Schedule, confirm, reschedule, and cancel appointments
• Coordinate appointment times with hairstylists and other team members
• Check clients in and out
• Process cash and credit card payments accurately
• Explain basic salon services, pricing, and promotions
• Maintain accurate client and appointment records
• Keep the reception and waiting areas clean and organized
• Assist with product sales and inventory as needed
• Handle client concerns professionally and respectfully
• Support the salon team with general administrative duties

Qualifications

• Fluency in Mandarin Chinese is required
• Conversational English is required
• Previous receptionist, salon, retail, or customer service experience is preferred
• Friendly, patient, and professional attitude
• Strong communication and organizational skills
• Basic computer and point-of-sale system skills
• Ability to multitask in a fast-paced environment
• Reliable, punctual, and responsible
• Availability to work weekends is preferred

New Hair Culture and Beauty is an equal opportunity employer.