Salon Receptionist

Salon Vivace Mount Lebanon; Pittsburgh (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Job summary

Salon Vivace Mount Lebanon in Pittsburgh is seeking a friendly Salon Receptionist to be the welcoming face of the salon. You will greet clients, manage appointments with stylists, answer calls, and help create a positive atmosphere.

This paid role involves operating the POS, assisting with product demos and displays, balancing cash, and supporting the team to deliver outstanding client experiences in a fast-paced beauty environment.

Qualifications

• Experience greeting clients and managing front desk interactions.
• Ability to balance cash and process transactions accurately.
• Experience with POS systems and handling retail sales.

Responsibilities

• Greet clients warmly and professionally, creating a friendly atmosphere.
• Manage appointment scheduling and coordinate with stylists for smooth daily operations.
• Handle phone inquiries with courteous communication and service information.
• Operate the POS system for payments, product sales, and upselling opportunities.
• Assist with product demos, merchandising displays, and stock management.

Skills

Greet clients

Appointment scheduling

POS handling

Upselling

Retail merchandising

Customer service

Tools

POS systems

Job description

Salon Receptionist

Job Description

Join our vibrant salon team as a dedicated Salon Receptionist!

In this energetic role, you'll be the welcoming face of our salon, ensuring every guest feels valued from the moment they walk through the door. Your enthusiasm and excellent communication skills will help create a positive atmosphere, manage appointments efficiently, and support our team in delivering exceptional customer experiences. This paid position offers a fantastic opportunity to develop your customer service skills while working in a dynamic beauty environment.

Duties

• Greet clients warmly and professionally, creating a friendly and inviting atmosphere
• Manage appointment scheduling and coordinate with stylists to optimize daily operations
• Handle phone inquiries with courteous and clear communication, providing information about services and availability
• Operate the POS (Point of Sale) system for processing payments, product sales, and upselling opportunities
• Assist with product demos, merchandising displays, and stock management to enhance client engagement
• Maintain cleanliness and organization of the reception area, retail shelves, and product displays
• Support retail sales by recommending products and promoting special offers to clients
• Perform basic math for cash handling, balancing registers, and processing transactions accurately

Skills

• Excellent communication skills with the ability to connect with diverse clients in a bilingual environment if applicable
• Strong phone etiquette and customer service orientation to handle inquiries professionally
• Experience with POS systems, cashiering, and retail math for smooth transactions
• Supervising experience is a plus for managing daily front desk operations or assisting team members
• Ability to perform upselling and product demos confidently to boost sales and client satisfaction
• Knowledge of merchandising, stocking, and retail sales strategies to create appealing displays
• Basic math skills for cash handling, balancing registers, and processing payments accurately
• Familiarity with grocery store or retail environments is advantageous for understanding fast-paced customer service dynamics

Join us to be part of a lively team that values energy, professionalism, and a passion for delivering outstanding salon experiences!