Salon Front Desk Manager

Salermo Hrs; Chino Hills (CA); Presencial; USD 30.000 - 36.000; A tiempo parcial

Descripción de la vacante

Responsibilities include coaching staff, managing shifts, and resolving routine guest concerns, with escalation to ownership for significant issues. The role requires organization and the ability to adapt to a fast pace.

Formación

• Conversational Vietnamese is required for day‑to‑day salon communication.
• Experience leading a guest‑facing team or front desk operations in beauty/hospitality.
• Ability to coach staff, manage guest concerns, and oversee busy appointment flow.
• Solid scheduling skills and familiarity with POS systems.
• Active California nail tech license is preferred, but not required.

Responsabilidades

• Lead front desk shifts, coordinate appointment flow and technician availability.
• Set standards for guest welcome, check‑in/out, bookings, payments, and retail questions.
• Coach front desk staff, ensure coverage, and manage opening/closing tasks.
• Resolve routine guest concerns; escalate significant matters to ownership.
• Use Vietnamese as needed to communicate with Vietnamese‑speaking guests and team.
• Keep front desk organized and share updates with ownership.

Conocimientos

Front desk management

Guest experience

Team coaching

Scheduling

POS systems

Educación

Cosmetology license (preferred)

Herramientas

Point-of-Sale (POS) systems

Descripción del empleo

Salon Front Desk Manager | PamperMe Nail Lounge

Salermo HR Services is recruiting for PamperMe Nail Lounge in Chino Hills. We are seeking a hands‑on manager to lead front desk operations, guest experience, and the daily flow of a busy nail salon. Conversational Vietnamese is required for day‑to‑day salon communication.

Location: 3580 Grand Ave, Unit CE, Chino Hills, CA 91709

Schedule: Part-time; specific shifts discussed during the interviewPay: $22–$26 per hour, based on relevant experience and qualifications

What you will do

• Lead front desk shifts, coordinate appointment flow and technician availability, and keep the team informed as the day changes.
• Set the standard for welcoming guests, check‑in and check‑out, booking, payments, and retail questions.
• Coach front desk staff on service and procedures, coordinate coverage, and keep opening and closing tasks on track.
• Resolve routine guest concerns and operational issues, escalating significant matters to ownership.
• Use Vietnamese as needed to communicate clearly with Vietnamese‑speaking guests and team members.
• Keep the front desk organized and share operational updates with ownership.

What we are looking for

• Conversational Vietnamese speaking ability is required. We welcome speakers of any background.
• Experience leading a guest‑facing team or front desk operation, ideally in a nail salon, spa, beauty, or hospitality setting.
• Confidence coaching staff, handling guest concerns, and managing a busy appointment book.
• Comfort with scheduling and point‑of‑sale systems; strong organization and follow‑through.
• An active California nail technician or cosmetology license is preferred, but not required.

PamperMe Nail Lounge is an equal opportunity employer.