Mandarin-Speaking Aesthetic Front Desk Concierge

Annie Aesthetic; Los Angeles (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Deluxe Med Spa in Southern California is seeking a personable Front Desk Associate to greet clients, manage check-ins and payments, and support treatment inquiries. You’ll multitask in a fast-paced setting and drive growth through product recommendations and phone sales.

All locations–Los Angeles, Diamond Bar, Hacienda Heights, Brea and Irvine–offer a full-time role with Mandarin fluency required, commission on consultations, and opportunities to advance to a Sales Consultant position.

Qualifications

• Mandarin fluency is required.
• Customer-facing experience is preferred; phone/sales experience is a plus.
• Knowledge of medical aesthetics and skincare is highly desirable.
• Exceptional customer service and communication skills.
• Ability to multitask and stay organized in a fast-paced, team environment.
• Tech-savvy with email, scheduling software, and mobile devices.
• Experience with SalonIris or Zenoti software is a plus.

Responsibilities

• Greet and assist clients and manage check-ins/out, scheduling, and payments.
• Answer inbound calls and schedule consultations; make outbound follow-ups.
• Maintain patient records and respond to inquiries; handle email communications.
• Open/close duties and keep lounge areas welcoming; ensure smooth operations.

Skills

Mandarin fluency

Customer service

Phone sales

Multitasking

Communication skills

Tech-savvy

Tools

SalonIris

Zenoti

Job description

Deluxe Med Spa in Southern California is seeking a personable Front Desk Associate to greet clients, manage check-ins and payments, and support treatment inquiries. You’ll multitask in a fast-paced setting and drive growth through product recommendations and phone sales.

All locations–Los Angeles, Diamond Bar, Hacienda Heights, Brea and Irvine–offer a full-time role with Mandarin fluency required, commission on consultations, and opportunities to advance to a Sales Consultant position.