Managing Partner - Cemetery Manager

Carriage Services; Richmond (CA); On-site; USD 160,000 - 180,000; Full time

Job summary

Carriage Services seeks a Managing Partner for Rolling Hills Memorial Park in California. The role oversees cemetery and funeral operations, leads staff, and builds community relationships to grow market share while delivering premier service.

You will manage financial performance through P&L oversight, develop marketing plans, ensure regulatory compliance, and mentor teams toward future ownership opportunities. California licensure as Cemetery Manager or eligibility is required.

Qualifications

• Willingness to learn and adapt in a new market.
• Ability to obtain California Cemetery Manager license.
• Self-starter with problem-solving skills and minimal supervision.
• Minimum 2 years of cemetery/funeral home management experience.
• Cemetery Sales and Cemetery Grounds experience.
• Licensed Funeral Director and Embalmer (or eligible to reciprocate in California).
• Strong business acumen with P&L ownership experience.
• Proven ability to lead teams and drive measurable results.
• Experience in cemetery operations and sales.
• Detail-oriented and a team player.
• Energetic with drive to execute.

Responsibilities

• Lead cemetery operations to grow market share by building strong community relationships.
• Provide exceptional personal service to client families during funeral and cemetery processes.
• Coach, mentor and develop staff and set goals; oversee supplier/vendor relationships.
• Oversee financial performance through analysis of revenues and expenses (P&L ownership).
• Develop and implement marketing plans to expand location exposure.
• Ensure all business operation permits are current and applied for timely.
• Manage capital requests and expenditures; inspect facilities to standards.
• Pursue future ownership opportunities through leadership development.

Skills

Leadership

Management

Coaching

Vendor relationships

Marketing plans

Education

California Cemetery Manager license

Job description

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

We are looking for Managing Partner at our Rolling Hills Memorial Park, California.

The Managing Partner will oversee the operations of the individual business through effective leadership, selection and development of talent, ensuring the business meets or exceeds Standards, and ensuring that every client family is presented every option and that their experience with the business is of the highest quality, most professional and ethical service possible. Rolling Hills Memorial Park is a stand-alone cemetery.

Compensation: $160,000 - $180,000 base + significant annual & long-term incentives

Location: Rolling Hills Memorial Park

There are two main components for the successful candidate—leadership and management.

Leadership

Leads cemetery operations in growing market share by building strong relationships with the community including (but not limited to) community businesses and leaders.

Leads funeral/cemetery operations in providing the very best personal service to our client families.

Leads staff by providing coaching, mentoring and development opportunities including the setting and achievement of their goals.

Leads and owns supplier and vendor relationships.

Is open to learning by being led and groomed by one of the very best Managing Partners in the industry for a future ownership stake in our firm.

Management

Manages the financial achievements of our highly profitable and growing businesses through analyzing the revenues and expenses via the profit and loss statements for our firm that does not utilize budgets.

Understands and embraces the idea of the selection, development, and coaching talent will lead to business growth opportunities.

Manage, monitor, and understand compliance of federal, state, and local laws and regulations for operation of the funeral home's operations.

Develop and implement marketing plans to expand exposure of the location in the community.

Ensures that all business operations permits are current and applied for in a timely manner.

Manages and prepares capital requests and expenditures.

Inspects all facilities, grounds, and locations to ensure all are maintained to standards.

Other managerial duties as assigned.

Requirements

Willingness to learn.

Ability to get California Cemetery Manager license

Self-starter and problem resolution skills with minimal supervision.

Minimum of 2 years of both Cemetery/Funeral Home management experience

Cemetery Sales & Cemetery Grounds experience

Ability to drive and learn a new market and grow our businesses.

Willingness to explore additional prospecting channels.

Detail-oriented and ability to work in a team setting.

Demonstrates Energy, energizes others, Edge and ability to Execute consistently.

Licensed Funeral Director and Embalmer (or ability to reciprocate in California)

Strong business acumen with P&L ownership experience

A proven ability to lead teams and drive measurable results

Experience in cemetery operations and sales

A self-starter mindset with strong accountability and problem-solving skills