Manager Trainee New Des Moines IA

DH Pace Company; Des Moines, Northern (IA, KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Company-paid life insurance

Short-term and long-term disability

401(k) with employer match

HSA and FSA options

Voluntary benefits

Job summary

DH Pace Company seeks a Manager Trainee in Des Moines, IA to oversee day-to-day operations of the service and installation department and drive efficiency across schedules and labor costs.

You will review performance, manage staffing, and help hire/train new employees while ensuring projects meet timelines and customer expectations.

Qualifications

• Bachelor’s degree required; a minimum of two years of personnel management experience preferred
• Strong communication and customer service orientation
• Ability to work with technical applications and mechanical systems
• Valid driver's license with clean record

Responsibilities

• Manage day-to-day operations of the service and installation department
• Plan, manage, and implement schedules to meet daily commitments
• Review workload and manpower to meet commitments cost-effectively
• Ensure projects are completed timely, below budget and to customer satisfaction
• Review monthly financial/operational reports and act on findings
• Improve field team performance through regular reviews
• Assist with hiring, training and developing new employees
• Other duties as assigned by Manager

Skills

People management

Leadership

Communication

Education

Bachelor's degree

2+ years supervisory experience

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Overhead Door Company of Des Moines, aspires to hire a Manager Trainee in our Des Moines, IA office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you believe you have the strong managerial and leadership skills we need.

Job Responsibilities

• Manage day-to-day operations of the service and installation department
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost-effective manner
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned by Manager

Requirements

• Bachelor’s degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
• Review customer survey data, respond to customer concerns
• Possess an ability for technical applications and mechanical systems
• Must possess a Valid Driver’s License and good driving record

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including