Manager, Title Closing (NE)

HomeServices of America; White Bear Lake (MN); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

Dental

Vision

Life insurance

Paid Time Off (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

Edina Realty Home Services seeks an experienced individual to manage the White Bear Lake closing center in MN. You will oversee real estate closings and ensure all documents are prepared and executed to complete sales and mortgage transactions.

The role is in-person, Monday to Friday, in White Bear Lake, with leadership responsibilities and a focus on staff development and customer service.

Qualifications

• Bachelor's degree or equivalent work experience preferred.
• One to three years title closing experience in real estate or mortgage closing area preferred.
• One to two years of management experience preferred.

Responsibilities

• Process and organize the closing file, schedule closings and explain closing costs.
• Oversee closing staff and ensure procedures and deadlines are met.
• Attend meetings and interact with lenders, banks and real estate partners.
• Generate reports and assist with budgets and financial targets.
• Recruit, train and retain staff to meet department objectives.

Skills

Communication

Leadership

Project management

Analytical skills

Team player

Detail oriented

Education

Bachelor's degree

Tools

MS Office

Job description

Edina Realty Title is looking for an experienced, self-motivated, and energetic individual to manage the White Bear Lake, MN closing center. Will oversee and participate in real estate closings, ensuring all documents are prepared and executed to complete a sales and mortgage transaction. Will oversee closing staff to ensure all proper closing procedures are performed and deadlines are met. This is an in-person role, working Monday - Friday 8:00 am - 5:00 pm in the White Bear Lake, MN office.

Responsibilities

• Process, review and organize the closing file. Schedule and conduct closings including explanation of all related documents and closing costs. Ensure that professional and proper procedures are followed in the closing of real estate and mortgage transactions. This includes accounting of escrow funds, review of lender, recording and commission packages and correction of information as needed. Assign closing files as the branch office receives them.
• Responsible for marketing and growing the branch volume. Attend sales meetings, real estate company events, company title meetings, company management meetings, and interact with lending and banking institutions.
• Receive and respond to customers’ inquiries and complaints in a prompt and professional manner. Resolve issues that may arise resulting from closing or day-to-day operations.
• Monitor staff productivity to ensure customer service needs and deadlines are met. Conduct informational meetings and provide and oversee training for staff members.
• Generate management reports, including projection reports, indexing reports, payout reports and other designated reports pertaining to the branch. Assist with preparation of annual budgets and manage activities consistent with financial targets.
• Recruit, select, train, develop, evaluate, motivate and retain staff for the successful performance of the department and achievement of company objectives.
• Perform any additional responsibilities as requested or assigned.

Qualifications

Education

• Bachelor's degree or equivalent work experience preferred.

Experience

• One to three years title closing experience in real estate or mortgage closing area preferred.
• One to two years of management experience preferred.

Knowledge And Skills

• Strong computer skills.
• Effective oral and written communication skills, including presentation skills.
• Effective interpersonal skills and leadership abilities.
• A customer service focus and the ability to work as a member in a team-oriented environment.
• Project management skills: ability to prioritize and handle multiple tasks and projects concurrently under pressure.
• High degree of integrity. Self-motivated, organized, detail oriented and possess a strong aptitude for figures.
• Must be able to work independently; be resourceful and action oriented.
• Effective analytical, problem-solving and decision-making skills.
• Able to occasionally work extra hours during peak times of the month.

The positive and enjoyable work atmosphere contributes to high employee retention across our family of companies. In fact, 55 percent of employees have been with the company at least five years.

Edina Realty Home Services continues to uphold the core values of honesty, integrity and commitment set by founder Emma Rovick in 1955.

We think Edina Realty Home Services is a great place to work. We have consistently been named a Star Tribune Top Workplace.

Wage

$32 - $38 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.

Benefits

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)

Equal Opportunity Employer