Manager - Smart Property

K. Wah International Project Management (HK) Limited; American Samoa; On-site; USD 77,000 - 115,000; Full time

Job summary

K. Wah International Holdings Limited seeks a leader to design and deploy smart property management systems for residential developments.

You will integrate AI-enabled solutions across IoT platforms, BMS, access control, and security, driving operational excellence in Hong Kong projects. The role requires deep knowledge of cross-regional property tech, strong analytical skills, and the ability to manage multiple stakeholders.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Proven experience building smart property management systems (0-to-1).
• Experience with Mainland China and Hong Kong smart property systems and software.
• Proven AI in property operations for efficiency gains.
• Excellent English, Cantonese and Mandarin communication.
• Power BI or data viz tools is a plus.

Responsibilities

• Lead end-to-end development and deployment of smart property management systems for residential projects.
• Drive daily property operations and ensure regulatory compliance.
• Integrate hardware/software from Mainland China and Hong Kong into a unified AI-powered centre.
• Apply AI to optimise HVAC, predictive maintenance, and automation of work orders.
• Collaborate with IT, engineering and onsite management for seamless integration.
• Prepare regular performance dashboards and cost-optimisation strategies.

Skills

Analytical skills

Problem-solving

Decision making

Multilingual communication

Education

Bachelor's degree or above in System Engineering and Engineering Management, Real Estate, or related disciplines

Tools

Power BI

Job description

To meet our business expansion, we are looking for ambitious, high-calibre talent to join our team. We offer a dynamic environment where you will face rewarding challenges and gain invaluable, hands-on industry exposure. If you are ready to bring your potential to a forward-thinking team, we would love to welcome you aboard.

Key Responsibilities

Lead the end-to-end development and deployment of smart property management systemsfor residential projects, from conceptual design, vendor selection, system integration to go-live and continuous iteration (0-to-1 capability)

Drive daily property operations (facility maintenance, cleaning, security, parking, landscaping) for residential portfolios, ensuring compliance with Hong Kong’s property management regulations and standards

Integrate proven smart hardware and software solutions from both Mainland China and Hong Kong(e.g., Hikvision AIoT, Huawei digital community platforms, Onewo “Ling Shi”, Terminus TACOS, as well as Hong Kong’s BMS, “Neuron Digital” Smart IoT, access control, and fire safety systems) into a unified, AI-powered command centre

Leverage AI technologies to upgrade traditional property operations– implement predictive maintenance, AI-driven energy optimisation (HVAC), automated work order dispatch, tenant service automation, and security/cleaning robotics.Provide proven success casesof AI adoption that improved efficiency, reduced costs, or enhanced resident satisfaction

Collaborate closely with IT, engineering, and onsite management teams to ensure seamless integration of smart systems (BMS, HVAC, access control, lifts, fire safety, parking, etc.)

Conduct data-driven analysis of property operations, prepare regular performance dashboards (Power BI or similar), and recommend continuous optimisation measures

Liaise with residents on operational matters, handle escalations, and ensure service standards meet or exceed expectations

Prepare annual operational budgets (OPEX/CAPEX), monitor spending, and drive cost optimisation through smart automation

Stay current with emerging smart building technologies, AI applications in facility management, and cross-regional best practices (Mainland China & Hong Kong)

Perform ad-hoc projects as assigned by senior management

Requirements

Bachelor’s degree or above in System Engineering and Engineering Management, Real Estate, or related disciplines

Proven experience in building smart property management systems from scratch (0-to-1), including system architecture design, supplier selection, implementation, and post-launch optimisation

Hands‑on experience or deep knowledge of both Mainland China and Hong Kong smart property systems and common software, such as:

Mainland China: Hikvision AIoT, Huawei digital community platform, Onewo “Ling Shi”, Terminus TACOS, robotics for security/cleaning, smart access control, etc

Hong Kong: local BMS, access control, fire safety, parking systems, and property management software (e.g., Yardi, Archibus, or local solutions)

Proven track record of applying AI technologies to enhance property operations – e.g., energy reduction through AI HVAC control, lower downtime via predictive maintenance, faster response with automated work order dispatch, or AI‑powered resident service automation

Strong analytical, problem‑solving, and decision‑making skills; ability to work independently and manage multiple stakeholders

Excellent written and spoken English, Cantonese, and Mandarin

Proficiency in Power BI or other data visualisation tools is a plus

Membership in HKIH, CIH, HKIS, or other recognised professional bodies is preferred

Candidates with less experience may be considered for the position ofAssistant Property Operations Manager

K. Wah International Holdings Limited ("KWIH"), listed in Hong Kong in 1987, is an integrated property developer and investor with a foothold in Hong Kong, the Yangtze River Delta and Pearl River Delta regions. KWIH encompasses a portfolio of large-scale

residential communities and comprehensive development undertakings such as premium residential developments, Grade-A office towers, hotel and serviced apartments, and retail premises.

As one of the active property developers in Hong Kong, KWIH has approximately 10,000 residential units under its current Hong Kong development portfolio. With strong experience in developing projects involve lands from the government as well as participating

in MTR property development and Urban Renewal Authority projects, we will continue to deliver premium projects built to an uncompromising standard of quality and innovation.

To cope with our on‑going business expansion, we are looking for high calibre professionals to join our energetic team.

K. Wah International Holdings Limited ("KWIH"), listed in Hong Kong in 1987, is an integrated property developer and investor with a foothold in Hong Kong, the Yangtze River Delta and Pearl River Delta regions. KWIH encompasses a portfolio of large-scale

residential communities and comprehensive development undertakings such as premium residential developments, Grade-A office towers, hotel and serviced apartments, and retail premises.

As one of the active property developers in Hong Kong, KWIH has approximately 10,000 residential units under its current Hong Kong development portfolio. With strong experience in developing projects involve lands from the government as well as participating

in MTR property development and Urban Renewal Authority projects, we will continue to deliver premium projects built to an uncompromising standard of quality and innovation.

To cope with our on‑going business expansion, we are looking for high calibre professionals to join our energetic team.

K. Wah International Holdings Limited ("KWIH"), listed in Hong Kong in 1987, is an integrated property developer and investor with a foothold in Hong Kong, the Yangtze River Delta and Pearl River Delta regions. KWIH encompasses a portfolio of large-scale

residential communities and comprehensive development undertakings such as premium residential developments, Grade-A office towers, hotel and serviced apartments, and retail premises.

As one of the active property developers in Hong Kong, KWIH has approximately 10,000 residential units under its current Hong Kong development portfolio. With strong experience in developing projects involve lands from the government as well as participating

in MTR property development and Urban Renewal Authority projects, we will continue to deliver premium projects built to an uncompromising standard of quality and innovation.

To cope with our on‑going business expansion, we are looking for high calibre professionals to join our energetic team.