Senior Manager, Inventory Control, Quality Assurance

Jobtailor; Pittston (Luzerne County); On-site; USD 120,000 - 180,000; Full time

Job summary

DSV is seeking a senior ICQA leader to drive inventory accuracy, quality performance, and operational compliance across its North American Contract Logistics High Tech II vertical.

You will oversee a dispersed ICQA team, standardize processes, and implement dashboards to monitor accuracy, write-offs, and capacity health across multiple sites. Strong WMS know-how and executive communication are essential.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, or related field (preferred).
• 8–10+ years in supply chain, logistics, or operations analytics (3PL experience strongly preferred).
• 5+ years in inventory control, quality assurance, or operational excellence leadership.
• Experience managing multi-site distribution networks.
• Proven track record improving inventory accuracy and shrink reduction.
• Strong problem-solving and root cause analysis capability.
• Executive-level communication and stakeholder management.
• Process-oriented with a bias for standardization and scalability.
• Understanding of supply chain KPIs and 3PL cost-to-serve models.
• Strong knowledge of WMS platforms (Manhattan, Blue Yonder, SAP EWM, etc.).
• Proficiency in Excel and data analysis.

Responsibilities

• Lead the strategy, governance, and execution of inventory accuracy, quality performance, and operational compliance across DSV’s NA Contract Logistics, High Tech II vertical.
• Drive inventory integrity, storage health, and quality excellence across a multi-site 3PL footprint.
• Oversee regionally dispersed ICQA resources and influence site operations teams to deliver improvements in accuracy and shrink reduction.
• Establish and maintain quality management systems aligned to customer and operational requirements.
• Implement reporting and dashboards to track inventory accuracy adjustments and write-offs.
• Lead ICQA-driven continuous improvement initiatives across the network.
• Define and monitor storage utilization and capacity health metrics across the network.

Skills

Inventory Control Leadership

Quality Assurance Management

Operational Excellence

Supply Chain Analytics

WMS Platform Proficiency

Education

Bachelor’s degree in Supply Chain, Logistics, or related field (preferred)

Tools

Manhattan

Blue Yonder

SAP EWM

Excel

Job description

• Lead the strategy, governance, and execution of inventory accuracy, quality performance, and operational compliance across DSV’s North American Contract Logistics, High Tech II vertical.
• Drive inventory integrity, storage health, and quality excellence across a multi-site 3PL footprint.
• Oversee regionally dispersed ICQA resources and influence site operations teams to deliver measurable improvements in accuracy, shrink reduction, and process adherence.
• Establish and maintain quality management systems aligned to customer and operational requirements.
• Implement reporting and dashboards to track inventory accuracy adjustments and write-offs.
• Lead ICQA-driven continuous improvement initiatives across the network.
• Define and monitor storage utilization and capacity health metrics across the network.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field (preferred)
• 8-10+ years in supply chain, logistics, or operations analytics (3PL experience strongly preferred)
• 5+ years in inventory control, quality assurance, or operational excellence leadership
• Experience managing multi-site distribution networks
• Proven track record improving inventory accuracy, shrink reduction, operational quality metrics
• Strong problem-solving and root cause analysis capability
• Executive-level communication and stakeholder management
• Process-oriented with a bias for standardization and scalability
• Understanding of supply chain KPIs and 3PL cost-to-serve models
• Strong knowledge of WMS platforms (Manhattan, Blue Yonder, SAP EWM, etc.)
• Proficiency in Excel and data analysis (pivot tables, large datasets)

Core Competencies

Demonstrates expertise in inventory control, quality assurance, and operational excellence within supply chain and logistics environments. Proven ability to lead multi-site operations, implement quality management systems, and drive continuous improvement initiatives.

Highest-signal resume keywords

• Inventory Control Leadership
• Quality Assurance Management
• Operational Excellence
• Supply Chain Analytics
• WMS Platform Proficiency

ATS Optimization Keywords

Hard Skills

• Inventory Accuracy Improvement
• Shrink Reduction
• Process Adherence
• Data Analysis
• Root Cause Analysis

Soft Skills

• Problem-Solving
• Executive-Level Communication
• Stakeholder Management
• Process Orientation

Industry Keywords

• Supply Chain
• Logistics
• 3PL
• Operational Compliance
• Quality Management Systems

Tools & Technologies

• WMS Platforms
• Excel
• Manhattan
• Blue Yonder
• SAP EWM