Manager, Service Transformation (Fully Remote)

Oscar Health; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Oscar Health, Inc. is seeking a Program Manager to lead cross-functional service transformation programs and align partners on strategy and model design within our health platform.

You will manage implementations, drive data-driven improvements, and collaborate on change management and risk mitigation under the guidance of the Senior Director of Member Services.

Qualifications

• 4+ years of program management experience required.
• 3+ years of project delivery experience required.
• Experience with data-driven improvements and analytics is a must.

Responsibilities

• Leads cross-functional service transformation programs.
• Aligns partners on strategy and model design.
• Manages implementations and stakeholder engagement.
• Collaborates on change management and risk mitigation.

Skills

Program management

Stakeholder engagement

Data-driven improvements

Change management

Job description

• Leads cross-functional service transformation programs.
• Aligns partners on strategy and model design.
• Reports to Senior Director of Member Services.

Responsibilities:

• Manages implementations and stakeholder engagement.
• Evaluates performance using data and metrics.
• Collaborates on change management and risk mitigation.

Requirements:

• 4+ years program management, 3+ years project delivery.
• Experience with data-driven improvements.

Oscar Health

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We have many employees and foster an inclusive culture where people can be their most authentic selves.