Manager/Senior Manager, Solution Architects

GitLab; United States; Remote; USD 180,000 - 230,000; Full time

Benefits offered by this job

Health benefits

Flexible schedule

Equity & ESPP

Generous paid time off

Job summary

GitLab is seeking a Manager, Solutions Architects for the Enterprise team to lead a distributed group serving enterprise customers in the West territory. You will hire, coach, and retain a high-performing team, guiding them from discovery through technical validation and successful adoption of the GitLab platform across the software lifecycle.

You will collaborate with Sales, Engineering, Product Management, and Marketing to align strategy, drive business outcomes, and communicate progress.

Qualifications

• Experience leading enterprise-focused Solutions Architect teams.
• Experience hiring, onboarding, and developing technical staff.
• Ability to collaborate with Sales, Engineering, Product Management, and Marketing.
• Strong knowledge of software development lifecycle and cloud concepts.
• Willingness to travel per business needs.

Responsibilities

• Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.
• Coach, mentor, and develop team members through regular feedback and skills development.
• Grow and retain a high-performing team by hiring thoughtfully and onboarding effectively.
• Engage in key customer opportunities as a Solutions Architect from discovery through validation and adoption.
• Drive the quality of evaluations, demos, and proofs of concept to address business and technical requirements.
• Collaborate with regional sales managers on territory strategy, account planning, and forecast support.
• Partner with Product Management, Engineering, and Marketing to share insights and influence roadmaps.

Skills

Leadership

People management

Coaching and mentoring

Cross-functional collaboration

Technical presentation

Communication skills

Public speaking

Strategic planning

Travel willingness

Tools

GitLab Platform

Job description

• As the Manager, Solutions Architects for our Enterprise team in the San Francisco Bay area, you’ll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You’ll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab’s Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You’ll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You’ll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab
• Lead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory
• Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas
• Grow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture
• Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform
• Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements
• Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions
• Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab’s Enterprise Edition and platform capabilities
• Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership
• The Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field

Benefits

• We offer benefits to manage your health, wealth, and well-being regardless of location
• Flexibility in schedule to be there for life’s important moments
• Equity compensation & Employee Stock Purchase Plan offered
• Generous Paid Time Off

Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategiesKnowledge of the end-to-end software development lifecycle, including modern software development or operations practicesExperience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environmentExperience mentoring and developing technical team members, including giving and receiving constructive feedbackFamiliarity with cloud computing concepts, related technologies, and common customer adoption patternsUnderstanding of continuous integration and continuous deployment concepts and their impact on customer outcomesStrong technical presentation and communication skills, with the ability to engage both technical and business stakeholdersAbility and willingness to travel in line with business needs and the company’s travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains