Manager - Resort Group Dining

Wynn Resorts, Limited; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Job summary

Wynn Resorts, Limited in Las Vegas seeks a Resort Group Dining Manager to lead strategic sales development and premier event curation for luxury group dining and banquets. You will manage site inspections, contracts, pricing strategies, and cross-functional coordination with culinary and operations to deliver flawless events.

The role requires advanced proficiency with Delphi, Guest Bridge, and Avero, exceptional English communication, and strong leadership to mentor staff and elevate guest

Qualifications

• Advanced proficiency with Delphi, Guest Bridge, and Avero systems.
• Fluent in English; multilingual capabilities valued.
• Experience in F&B management within luxury hospitality environments.
• Understanding of multi-line telephone systems and modern communication protocols.
• Proficient with Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint).

Responsibilities

• Develop and execute sales strategies for group dining events and banquets.
• Manage all event logistics: site inspections, proposals, contracts, and coordination with culinary/beverage teams.
• Oversee budgeting, pricing analysis, cost control, revenue tracking, and profitability of group dining functions.
• Cultivate and maintain long-term client relationships with exceptional service and proactive communication.
• Supervise and mentor group dining staff on service standards and procedures.
• Collaborate with the culinary team to develop innovative menu offerings and dining experiences.
• Monitor post-event feedback and implement continuous improvement initiatives.

Skills

F&B management

Luxury hospitality experience

English fluency

Team leadership

Communication skills

Multilingual capabilities

Tools

Delphi

Guest Bridge

Avero

Microsoft Office Suite

Job description

The Resort Group Dining Manager is responsible for strategic sales development, sophisticated event curation, and flawless execution of restaurant events, cultivating relationships with internal referrals and prospective clients, curating and maintaining premium event portfolios and refined menu offerings, preparing comprehensive Banquet Event Orders, and overseeing financial management and event documentation to ensure exceptional outcomes.

• Serve as a strategic partnership between restaurant events and culinary leadership and operational management, collaborating to establish sophisticated menu pricing strategies that align with revenue objectives while exceeding culinary standards and guest expectations.
• Function as a distinguished ambassador for restaurant events, maintaining a refined presence within our dining spaces and personally welcoming and engaging with distinguished guests across our collection of premier dining venues, with a commitment to on-site availability at least three times weekly.
• Develop and execute comprehensive sales strategies to identify new business opportunities, expand client base, and achieve revenue targets for group dining events and banquets.
• Manage all aspects of event logistics, including site inspections, proposal development, contract negotiation, and coordination with culinary, beverage, and operational teams to ensure seamless event execution.
• Oversee financial management responsibilities, including event budgeting, pricing analysis, cost control, revenue tracking, and profitability assessment for all group dining functions.
• Cultivate and maintain long-term client relationships through exceptional service delivery, personalized follow-up, and proactive communication to generate repeat business and referrals.
• Supervise and mentor group dining staff, providing training on service standards, guest interaction protocols, and operational procedures to maintain the resort's premium service reputation.
• Collaborate with the culinary team to develop innovative menu offerings, seasonal specials, and customized dining experiences that reflect the resort's culinary excellence and appeal to diverse client preferences.
• Monitor event quality assurance and guest satisfaction through post-event evaluations, feedback collection, and implementation of continuous improvement initiatives.

Qualifications

• Advanced proficiency with Delphi, Guest Bridge, and Avero systems, demonstrating mastery in luxury hospitality technology platforms
• Exceptional fluency in the English language, both written and verbal, with the ability to communicate with eloquence and professionalism across all client interactions; multilingual capabilities are highly valued
• Demonstrated expertise in F&B management within distinguished luxury hospitality environments, with a proven track record of elevating guest experiences and driving revenue excellence
• Sophisticated understanding of multi-line telephone systems and modern communication protocols befitting a premier resort setting
• Advanced proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint), coupled with strong technical acumen and digital literacy
• Exceptional ability to execute with precision, collaborate seamlessly within a refined team environment, and uphold the highest standards of operational excellence

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.