Manager, RCM Hospital Liaison

UF Health; Gainesville (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

UF Health in Gainesville, FL seeks a Manager of Revenue Cycle Hospital Liaison to bridge revenue cycle and clinical leadership, delivering insights and driving improvement across care locations.

The role analyzes performance data, steers cross-functional collaboration, and coordinates monthly meetings with market leaders to align objectives and optimize operations within the UF Health system.

Qualifications

• Minimum 5+ years in healthcare revenue cycle management or PMO leadership, with at least 2+ years in a managerial role.
• Proven experience designing and implementing revenue-cycle process-improvement initiatives.

Responsibilities

• Serve as the principal bridge between revenue cycle and clinical leadership for performance and insights.
• Analyze departmental and specialty performance data and deliver actionable insights to stakeholders.
• Coordinate monthly meetings with market presidents to drive alignment and promote continuous improvement across care locations.

Skills

Leadership

Analytical

Communication

Education

Bachelor’s degree in health administration, business management, or a related field

Tools

Epic Certification (Clarity, Cogito)

Microsoft Power BI Certification

Job description

Overview

The Manager of Revenue Cycle Hospital Liaison serves as the principal bridge between revenue cycle and clinical leadership for revenue cycle performance and analytical insights. This role consolidates revenue cycle inquiries, analyzes departmental and specialty performance data, and delivers actionable insights to both revenue cycle and clinical stakeholders. By functioning as the primary touchpoint for market leaders and coordinating monthly meetings with market presidents, the Manager drives alignment, resolves or escalates clinical questions, and promotes continuous improvement across care locations.

Education

• Bachelor’s degree in health administration, business management, or a related field, or relative experience.

Experience

• Minimum 5'years in healthcare revenue cycle management or PMO leadership, with at least 2'years in a managerial role.
• Proven experience designing and implementing revenue-cycle process-improvement initiatives.

License/Certification/Registration

• Epic certification in one or more revenue cycle reporting modules (Clarity, Cogito) strongly preferred.
• Microsoft Power BI certification a plus.

Other Qualifications

• Proven experience designing and implementing revenue-cycle process-improvement initiatives.
• Demonstrated success leading multidisciplinary teams that coordinate across Finance, Compliance, IT, and clinical units.
• Advanced analytical background in payer data, including experience distilling reimbursement trends into actionable recommendations for clinical and financial leadership.
• Proven ability to motivate a high-performance team, resolve conflicts, and influence cross-functional partners.
• Excellent communication, presentation, and organizational-management skills.