Manager, Product

Brobston Group LLC; Orlando (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Brobston Group LLC is seeking a Product Manager to lead the Handbags and Watches & Fine Jewelry categories, delivering elevated client experiences at a CHANEL boutique. You will coach boutique sales teams, partner with the Boutique Director and Home Office buying team, and own assortment planning, analysis, and reporting.

This role requires in-store presence to uphold boutique image and standards and to drive business results, with flexibility for late nights, weekends, and some holidays.

Qualifications

• Bachelor's degree preferred.
• Strong communication skills and passion for client experience.
• Proven people leadership and coaching capability.
• Minimum 5 years of related experience.
• Ability to lift 15 lbs and work a flexible schedule including late nights, weekends, and some holidays.

Responsibilities

• Coach, inspire, and develop a diverse team to deliver an elevated client experience.
• Provide initial and ongoing training on product details, service delivery, and CHANEL savoir faire.
• Drive category performance through analysis, reporting, assortment planning, and partnership with buying.
• Use KPIs and performance insights to enhance team and business results.
• Represent the brand in market and grow the client base through local partnerships and events.
• Ensure boutique image, operational standards, and service levels are maintained.

Skills

People leadership

Communication skills

Client experience

Education

Bachelor's degree

Job description

Summary

The Product Manager is a brand ambassador and business leader accountable for driving the Handbags and Watches & Fine Jewelry category while delivering elevated client experiences. This role coaches and develops boutique sales teams, partners with the Boutique Director and Home Office buying team, and owns assortment planning, analysis, and reporting. The position requires in-store presence to uphold boutique image and operational standards and to drive business results.

Responsibilities

• Coach, inspire, and develop a diverse team to deliver an elevated client experience
• Provide initial and ongoing training on product details, service delivery, and CHANEL savoir faire
• Drive category performance through analysis, reporting, assortment planning, and partnership with buying
• Use KPIs and performance insights to enhance team and business results
• Represent the brand in market and grow the client base through local partnerships and events
• Ensure boutique image, operational standards, and service levels are maintained

Requirements

• Minimum 5 years of related experience
• Bachelor’s degree preferred
• Strong communication skills and passion for client experience
• Proven people leadership and coaching capability
• Ability to lift 15 lbs and work a flexible schedule including late nights, weekends, and some holidays