Manager, Product - Westfield UTC

brobstongroup.com - Jobboard; San Diego (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Brobston Group seeks a Manager, Product in San Diego to drive performance in the Westfield UTC boutique. You will lead a sales team and enhance client experience through strategic planning and brand representation.

The ideal candidate has 5+ years of retail experience, strong leadership skills, and a passion for luxury products. Flexibility in scheduling and physical presence in-store are required. Become a key player in an elite team, driving brand success.

Qualifications

• Minimum 5 years of related retail experience.
• Bachelor's degree preferred.
• Proven people leadership and strong communication skills.
• Passion for client experience and knowledge of luxury product.
• Flexible schedule with ability to work late nights and weekends.
• Ability to lift 15 lbs; foreign language skills preferred.

Responsibilities

• Coach and manage boutique sales teams to achieve business targets.
• Provide training on product knowledge and service delivery.
• Own product category analysis and collaboration with Home Office.
• Use KPIs to drive team and business improvement.
• Represent the brand and develop client base through events.
• Maintain boutique image and operational standards.

Skills

People leadership

Communication skills

Client service

Retail experience

Luxury product knowledge

Education

Bachelor’s degree

Job description

Summary

As Manager, Product you will act as a brand ambassador and business leader responsible for driving the performance of a defined product category within the Westfield UTC boutique. You will coach and develop a diverse in-store sales team, partner with the Boutique Director and Home Office on assortment and business planning, and deliver an elevated client experience through leadership and market representation.

Responsibilities

• Coach, inspire, and manage boutique sales teams to deliver exceptional client service and achieve business targets
• Provide initial and ongoing training on product knowledge, service delivery, and CHANEL savoir faire
• Own the assigned product category including analysis, reporting, assortment planning, and collaboration with Home Office buying
• Use KPIs and performance insights to drive team and business improvement
• Represent the brand in the local market and develop the client base through community partnerships and events
• Maintain boutique image and operational standards to support business results

Requirements

• Minimum 5 years of related retail experience
• Bachelor’s degree preferred
• Proven people leadership and strong communication skills
• Passion for client experience and knowledge of luxury product and brand heritage
• Flexible schedule with ability to work late nights, weekends, and some holidays; in-store presence required
• Ability to lift 15 lbs; foreign language skills preferred