Manager, Product, Dallas

CHANEL; Dallas (TX); On-site; USD 92,400 - 110,000; Full time

Benefits offered by this job

Wellbeing Days

Wellbeing fund

Parental leave

Milk Stork

Care.com Membership

401K

Job summary

CHANEL in the United States seeks a Product Manager who will be a brand ambassador and business leader focused on delivering exceptional experiences for the internal team and clients. They will own and drive the business within the Handbags and Small Leather Goods category, coaching a diverse sales team and collaborating with Boutique Director.

This role requires a minimum of 5 years of related experience, a preferred Bachelor's degree, and in-store presence to develop and coach teams, ensure

Qualifications

• Minimum 5 years of related experience.
• Bachelor’s degree preferred.
• Boutique management and client service delivery experience.

Responsibilities

• Coach and manage a diverse team of salespeople.
• Drive business within Handbags and Small Leather Goods.
• Analyze, report, and plan assortment with Home Office buying team.
• Provide training on CHANEL savoir faire and service delivery.
• Represent CHANEL in the market and build client base through events.
• Lead with agility and apply KPIs to improve performance.

Skills

People leadership

Client experience focus

Excellent communication

Team collaboration

Education

Bachelor’s degree (preferred)

Job description

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the Role

We are looking for a Product Manager who will be a brand ambassador and business leader focused on delivering extraordinary experiences for the internal team and clients. They will play a vital role for driving the business of their respective product category(ies), by coaching and managing a diverse team of salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Product Manager will be responsible for fully owning and driving the business within the Handbags and Small Leather Goods Category.

What Impact You Can Create at CHANEL

• Coach and inspire the team to deliver an elevated client experience for all clients
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
• Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
• Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
• Lead the team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

You Are Energized By

• The history and heritage of The House of CHANEL
• Building collaborative partnerships and relationships
• People leadership and development
• Fostering a meaningful client experience centered around inclusion and connection
• Being comfortable in the middle of complexity and ambiguity
• Creativity and innovation by testing, learning, and taking new risks

What You Will Bring to the Team

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics

• Minimum 5 years of related experience
• Bachelor’s degree (preferred)
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Compensation

• The anticipated base salary range for this position is $92,400 through $110,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may/will be offered for this position. Other components may/will include bonus potential, benefits, and/or perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and caregiving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking