Manager, People Advocacy

Ladders; United States; Remote; USD 136,000 - 200,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits and commuter match

Medical, dental, and vision coverage

11 paid holidays and flexible PTO

Disability and basic life insurance

Family-forming assistance and mental健康

Job summary

Ladders is seeking a Manager, People Advocacy to lead employee advocacy across a fast-paced Retail & Consumer goods environment. You will shape employee experience, collaborate with leaders, and translate feedback and legal developments into practical actions that inform people decisions.

The role emphasizes strong stakeholder partnerships, high-trust culture, and cross-functional impact with a focus on employee relations excellence and leadership development.

Qualifications

• 7+ years in employee relations, HR, employment law, or labor relations.
• Bachelor's or Master's in Human Resources or Labor Relations.
• Strong understanding of employment law and performance management best practices.
• Ability to translate data into actionable plans.
• Excellent interpersonal and communication skills with high EI.

Responsibilities

• Design and execute the employee advocacy strategy.
• Collaborate with cross-functional partners to enhance employee relations.
• Develop communication channels for employee feedback and action plans.
• Create training programs to improve leadership skills.
• Monitor trends in employee relations and legal changes.
• Advise leadership on impact of new initiatives on employee experience.
• Manage employee relations cases and guide leaders.

Skills

Employee relations

HR law

Data analytics

Interpersonal skills

Training design

Conflict mediation

Communication

Travel availability

Education

Bachelor's or Master's in Human Resources or Labor Relations

Job description

For our client, we are seeking a Manager, People Advocacy to join the team of a leader in the Retail & Consumer Goods space.

This role will shape employee advocacy efforts that strengthen the employee experience across a fast-paced, customer-facing business. The Manager will partner closely with leaders and cross-functional stakeholders to improve employee relations practices, resolve concerns thoughtfully, and support a healthy, high-trust culture. This position also plays a key role in translating employee feedback, data, and legal developments into practical action plans that help leaders make informed people decisions.

Location: Remote

Compensation: $136,000 – $200,000 annually

Responsibilities

• Design and execute the employee advocacy strategy
• Collaborate with cross-functional partners to enhance employee relations
• Develop communication channels for employee feedback and action plans
• Create training programs to improve leadership skills
• Monitor trends in employee relations and relevant legal changes
• Advise leadership on the impact of new initiatives on employee experience
• Manage employee relations cases and provide guidance to leaders

Qualifications

• 7+ years of experience in employee relations, HR, employment law, or labor relations
• Bachelor's or Master's degree in Human Resources or Labor Relations
• Strong understanding of employment law and performance management best practices
• Ability to translate data and analytics into actionable plans
• Exceptional interpersonal and communication skills with high emotional intelligence
• Experience in conflict mediation and tension diffusion
• Proficient in training design and facilitation
• Willingness to travel up to 30% of the time
• Experience in a call center or customer service environment is a plus

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits and commuter benefits match
• Comprehensive medical, dental, and vision coverage
• 11 paid holidays and flexible paid time off
• Disability and basic life insurance
• Family-forming assistance and mental health programs

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.