Manager, Patient Flow & Healthcare Operations

Regions Hospital; Saint Paul (MN); On-site; USD 85,000 - 110,000; Full time

Job summary

Regions Hospital is seeking a Patient Logistics Manager to oversee patient flow and coordination within the hospital. The role involves directing activities and managing team efforts to enhance patient experience and operational efficiency.

Qualified candidates should have strong background in quality management or related fields, significant experience in hospital operations, and proven ability in process improvement and leadership of quality initiatives.

Qualifications

• Bachelor's degree in a related field required, Master's preferred.
• Five years minimum experience as a patient flow coordinator.
• Three years minimum in hospital operational improvement project leadership.

Responsibilities

• Direct, plan, coordinate, and supervise activities associated with patient flow.
• Establish and improve patient flow policies and procedures.
• Mentor staff in customer service, improvement tools, and change management.

Skills

Process improvement

Partnership development

Problem solving

Customer service

Education

Bachelor's degree in Quality Management, Nursing, Business Administration, Healthcare Management

Master's degree (preferred)

Tools

Teletracking Business Support

LEAN or Six Sigma certification

Project Management Certification

Job description

Regions Hospital is seeking a Patient Logistics Manager to oversee patient flow and coordination within the hospital. The role involves directing activities and managing team efforts to enhance patient experience and operational efficiency.

Qualified candidates should have strong background in quality management or related fields, significant experience in hospital operations, and proven ability in process improvement and leadership of quality initiatives.