Manager Patient Care Services- 5 East

McLaren; Michigan; On-site; USD 90,000 - 120,000; Full time

Job summary

McLaren is seeking an experienced Nurse Manager to oversee the daily operation of assigned unit(s) to deliver high-quality, compassionate patient care. You will lead and develop staff, manage budgets, ensure regulatory readiness, and collaborate with a multidisciplinary team to optimize outcomes and satisfaction.

You will drive workforce planning, staff education, and performance feedback, while maintaining regulatory compliance and quality standards in a fast-paced hospital setting.

Qualifications

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience.
• Associate’s degree with 5 years of nursing-related experience.
• Licensed as a Registered Nurse to practice nursing in Michigan.
• BLS Certification.
• ACLS Certification (preferred).
• Master’s degree in nursing or related field preferred.
• Minimum of 2 years of leadership experience preferred.

Responsibilities

• Maintains operational responsibility for nursing and health care services on the unit.
• Promotes positive customer relations with physicians, patients, families, visitors and employees.
• Promotes collaboration regarding patient care issues with staff and disciplines.
• Ensure staff participation in orientation, mandatory and continuing education programs.
• Plans unit conferences, educational endeavors, and in-service meetings.
• Manages quality and appropriateness of care and action plans.
• Evaluates nursing care using objective measurement tools.
• Delegates and supervises patient care appropriately.
• Assists with budgeting for patient care services and capital needs.
• Human resource management including interviewing, orientation, scheduling, coaching, evaluating staff.
• Analyzes customer service and improves service techniques on the unit.
• Maintains ongoing professional development and regulatory readiness.

Skills

Leadership

Budgeting

Regulatory compliance

Staff development

Communication

Education

Bachelor’s degree in nursing

Associate’s degree in nursing

Master’s degree in nursing or related field

Job description

Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Essential Functions and Responsibilities:

1. Maintains operational responsibility for nursing and health care services on the unit.
2. Promotes positive customer relations with physicians, patients, families, visitors and employees. Follows up on complaints and provides feedback. Monitors level of patient, staff and physician satisfaction.
3. Promotes collaboration regarding patient care issues with various staff levels and disciplines.
4. In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
5. Plans unit conferences, educational endeavors, and in-service meetings for staff.
6. Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
7. Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.
8. Assures appropriate delegation and supervision of patient care.
9. Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.
10. Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
11. Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.
12. Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.
13. Maintains regulatory readiness.
14. Performs other duties as required or requested.

Qualifications:

Required:

• · Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience
• ++OR++ associate’s degree with 5 years of nursing-related experience
• · Licensed as a Registered Nurse to practice nursing in Michigan
• · BLS Certification

Preferred:

• · Master’s degree in a related program
• · A minimum of 2 years’ leadership experience
• · ACLS Certification

Additional Information

• Schedule: Full-time
• Daily Work Times: Variable
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No