Manager Patient Care Services- PACU

McLaren Health Care; Bay City (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

McLaren Health Care in Michigan is seeking a Nurse Manager to oversee daily operations of the assigned unit(s), ensuring high-quality patient care, staff development, and budget management.

You will lead a multidisciplinary team, ensure regulatory readiness, coordinate education, and drive patient satisfaction through effective supervision and process improvements.

Qualifications

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience.
• OR associate’s degree with 5 years of nursing-related experience.
• Licensed as a Registered Nurse to practice nursing in Michigan
• BLS Certification

Responsibilities

• Oversees daily operation of assigned unit(s) to ensure high-quality patient care.
• Leads and develops staff, manages budgets, and ensures regulatory compliance.
• Collaborates with multidisciplinary team to optimize patient outcomes and satisfaction.
• Ensures staff participation in orientation, continuing education, and development opportunities.
• Maintains regulatory readiness and oversees quality improvement initiatives.

Skills

Leadership

Nursing

Budget management

Regulatory compliance

Staff development

CMS regulations

Education

Bachelor of Science in Nursing

Associate degree in Nursing

Tools

Electronic Health Records

Job description

Position Summary

Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Essential Functions and Responsibilities

• Maintains operational responsibility for nursing and health care services on the unit.
• Promotes positive customer relations with physicians, patients, families, visitors and employees.Follows up on complaints and provides feedback.Monitors level of patient, staff and physician satisfaction.
• Promotes collaboration regarding patient care issues with various staff levels and disciplines.
• In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
• Plans unit conferences, educational endeavors, and in-service meetings for staff.
• Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
• Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.
• Assures appropriate delegation and supervision of patient care.
• Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.
• Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
• Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.
• Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.
• Maintains regulatory readiness.
• Performs other duties as required or requested.

Qualifications

Required:

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience

OR associate’s degree with 5 years of nursing-related experience

• Licensed as a Registered Nurse to practice nursing in Michigan
• BLS Certification

Preferred:

• Master’s degree in a related program
• A minimum of 2 years’ leadership experience
• ACLS Certification

Knowledge, Skills, and Abilities

• Knowledge of the patient population on the assigned unit and CMS and Joint Commission regulations
• Ability to perform chart audit and process review
• Manages highly sensitive patient, family, and system information
• Demonstrates the ability to work in a fast-paced environment utilizing tact, patience and diplomacy
• Maintains knowledge and awareness concerning hazardous waste and quality control
• Maintains knowledge and awareness of Michigan Department of Public Health standards
• Demonstrates experience in team-building skills and self-directed work teams.
• Knowledge of occupational health and safety, ergonomics, workers’ compensation, and OSHA regulations
• Demonstrates ability to communicate a variety of instructions furnished in written, oral, diagram, or schedule form
• Demonstrates ability to interact with people at various levels in a courteous, tactful and poised manner
• Demonstrates ability to effectively prioritize work, delegate to others, communicate with culturally diverse population and facilitate processes to ensure efficiency and cost-effectiveness
• Computer skills

Additional Information

• Schedule: Full-time
• Requisition ID: 26004334
• Daily Work Times: 0800- 1600
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No