Manager Patient Care Services

mclarenhlth; Detroit (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

McLaren Health Detroit is seeking a Nursing Unit Administrator to oversee daily operations, ensure compassionate, high-quality patient care, and lead clinical and support teams.

You will manage budgets, ensure regulatory compliance, and collaborate with physicians, patients, families, and staff to optimize outcomes and satisfaction.

Qualifications

• Bachelor’s degree in nursing with at least 3 years nursing experience, or an associate’s degree with 5 years nursing experience.
• Licensed as a Registered Nurse to practice in Michigan.
• BLS Certification.

Responsibilities

• Oversee daily unit operations to deliver high-quality patient care.
• Lead and develop staff while managing budgets and resources.
• Ensure regulatory compliance and safety standards.
• Foster collaboration with physicians, patients, families, and staff.
• Coordinate staff orientation and ongoing education programs.

Skills

Staff leadership

Budget management

Regulatory compliance

Cross-functional collaboration

Patient-centered care

Education

Bachelor’s degree in nursing

Associate’s degree in nursing

Job description

Position Summary

Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Responsibilities

1. Maintains operational responsibility for nursing and health care services on the unit.
2. Promotes positive customer relations with physicians, patients, families, visitors and employees. Follows up on complaints and provides feedback. Monitors level of patient, staff and physician satisfaction.
3. Promotes collaboration regarding patient care issues with various staff levels and disciplines.
4. In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
5. Plans unit conferences, educational endeavors, and in-service meetings for staff.

Qualifications

Required

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience
• OR associate’s degree with 5 years of nursing-related experience
• Licensed as a Registered Nurse to practice nursing in Michigan
• BLS Certification

Preferred

• Master’s degree in a related program
• A minimum of 2 years’ leadership experience
• ACLS Certification