Manager, Paralegals & Secretaries

Gainor Staffing; Charlotte (NC); Hybrid; USD 200,000 - 215,000; Full time

Benefits offered by this job

Health insurance

401(k)

Generous PTO

Hybrid work environment

Job summary

Gainor Staffing, a global law firm client, seeks a Manager, Paralegals & Secretaries to lead two major offices, drive operational excellence, and foster a collaborative, inclusive culture. The role emphasizes strategic leadership, staff development, and cross-office alignment, with domestic travel about once per month.

This hybrid position offers a competitive salary and comprehensive benefits. The successful candidate will coach diverse teams, engage senior attorneys, and optimize workflows

Qualifications

• An experienced administrative manager with at least 5 years of supervisory experience at a large law firm.
• Able to lead, coach, and inspire diverse teams across multiple locations.
• Strategically minded, with a focus on solving business challenges.
• A confident communicator who can engage effectively with senior stakeholders.
• Willing and able to travel domestically approximately once per month to maintain strong cross-office relationships and operational alignment.
• Tech-savvy and process-oriented, with a strong grasp of legal support tools and administrative systems.

Responsibilities

• Lead and manage legal support teams across two major offices, ensuring consistent, high-quality service delivery.
• Serve as a key liaison between attorneys, paralegals, and business services staff.
• Oversee staffing, performance management, and professional development for secretarial and paralegal teams.
• Facilitate training programs and ensure team members are equipped with the tools and knowledge to succeed.
• Demonstrate strong emotional intelligence and leadership in resolving employee relations and interpersonal challenges.
• Manage notary services, compliance documentation, and administrative systems with precision and care.
• Collaborate with IT, HR, and operations to optimize workflows and support firm-wide initiatives.
• Participate in recruiting, onboarding, and strategic planning for legal support functions.

Skills

Supervisory leadership

Staff coaching

Strategic thinking

Executive communication

Travel readiness

Legal tools proficiency

Tools

Legal support tools

Administrative systems

Job description

A global law firm with offices across four continents is seeking a Manager, Paralegals & Secretaries. The firm offers a collaborative and inclusive environment where innovation, integrity, and client service are paramount. Known for its commitment to professional development and social responsibility, it empowers individuals to grow and lead with purpose. This role is ideal for a strategic leader who thrives in a fast-paced, people-centered environment and is passionate about operational excellence.

Who You Are

• An experienced administrative manager with at least 5 years of supervisory experience at a large law firm

• Able to lead, coach, and inspire diverse teams across multiple locations

• Strategically minded, with a focus on solving business challenges

• A confident communicator who can engage effectively with senior stakeholders

• Willing and able to travel domestically approximately once per month to maintain strong cross-office relationships and operational alignment

• Tech-savvy and process-oriented, with a strong grasp of legal support tools and administrative systems

What You’ll Do

• Lead and manage legal support teams across two major offices, ensuring consistent, high-quality service delivery

• Serve as a key liaison between attorneys, paralegals, and business services staff

• Oversee staffing, performance management, and professional development for secretarial and paralegal teams

• Facilitate training programs and ensure team members are equipped with the tools and knowledge to succeed

• Demonstrate strong emotional intelligence and leadership in resolving employee relations and interpersonal challenges

• Manage notary services, compliance documentation, and administrative systems with precision and care

• Collaborate with IT, HR, and operations to optimize workflows and support firm-wide initiatives

• Participate in recruiting, onboarding, and strategic planning for legal support functions

What Success Looks Like

• Teams are engaged, well-supported, and consistently delivering exceptional service to attorneys and clients

• Communication flows smoothly across offices, and issues are addressed quickly and constructively

• Staff performance improves through thoughtful coaching, clear expectations, and targeted development

• Operational processes are streamlined, and technology is leveraged to enhance efficiency

• You’re seen as a trusted advisor and go-to leader for both your team and firm leadership

Company Details, Compensation, and Perks

• Competitive salary range of $200,000 – 215,000 annually, based on experience

• Hybrid work environment

• Comprehensive benefits, including health insurance, 401(k), and generous PTO

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.