Manager, Outbound Fulfillment

Kids for the Future; Portsmouth (NH); On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401K match

Tuition reimbursement

Flexible spending account

Job summary

Rochester Electronics seeks a Manager, Outbound Fulfillment to lead the New England fulfillment center shipping team. You will oversee outbound operations, optimize processes, and ensure safe, compliant activities across the warehouse network in New England, with some travel to Rochester as needed.

The role requires a hands-on leadership style, 5+ years in warehouse supervision, and strong MS Office proficiency. A valid driver’s license and forklift experience are preferred.

Qualifications

• Associate's degree or higher required.
• Minimum 5 years’ supervisory/warehouse management experience.
• Minimum 5 years’ experience leading a multi-shift team, including hiring and coaching.
• Strong computer skills; reporting in MS Office (PowerPoint, Excel).
• LEAN/continuous improvement mindset required.

Responsibilities

• Manage all fulfillment operations, processes, workflows, and practices.
• Implement scalable processes and allocate resources to maximize cycles.
• Collaborate with Sales and Supplier Operations for bi-directional ease of doing business.
• Drive continuous improvement through innovation and automation.
• Ensure safe operations and full regulatory compliance.
• Interact with cross-functional groups to solve issues.
• Create and report on process and performance improvements.
• Lead a team with goals, coaching, and performance reviews.
• Build partnerships with internal and external stakeholders.
• Perform additional duties as assigned.

Skills

Supervisory experience

Team leadership

MS Office

Communication skills

Detail-oriented

Driver's license

Forklift experience

Education

Associate degree or higher

Tools

PowerPoint

Excel

MS Suite

Job description

• Base Pay $72,500.00 - $98,600.00 / Year
• Job Category USA, Supply Chain
• Employee Type FT - Exempt
• Manage Others Yes

Contact information

• Name Stacey Gordon
• Phone [phone]
• Email [e-mail]

Description

The position of Manager, Outbound Fulfillment will lead the shipping team in the New England Fulfillment Centers in support of organizational objectives aligned to supply chain excellence. Based at our Fulfillment Center, this position will be responsible for managing efficient, effective, and safe fulfillment operations across all aspects of the outbound supply chain, from incoming receipts to outgoing shipments, for the warehouse facilities in New England, as assigned. This position may require occasional travel to the Rochester Electronics campus as needed.

Responsibilities

• Manage all fulfillment operations, processes, workflows, and practices, demonstrating a hands-on approach to ensure that operations are carried out efficiently and accurately.
• Implement and operate scalable processes, apportioning resources to maximize business cycles, i.e., incoming inventory / outgoing shipments.
• Work in tandem with Sales and Supplier Operations to support bi-directional ease of doing business
• Drive continuous improvement of fulfillment operations through innovation, new system evaluation, and automation.
• Ensure the safe running of all operations in full compliance with all regulatory requirements.
• Interact with cross-functional groups to solve business, supplier, and customer issues.
• Create and report on all process and performance improvements on an ongoing basis.
• Utilizes LEAN business processes to ensure minimal waste and highest efficiency to ensure customer satisfaction and optimize supplier relationships.
• Improve operations throughout all facets of the warehouse operations:
  • Vendor Management
  • Safety / Compliance
  • Process Improvements
• Manages department employees and operations with a “continuous improvement” mentality to:
  • Set goals and expectations
  • Hold employees accountable for their work
  • Provides motivation
  • Compose and conduct performance reviews for direct reports,
  • Responsible for career development/planning, performance of team members, and
  • Manage the hiring, staffing, training, and maintenance of a diverse and effective team.
• Build and maintain strong partnerships and communicate effectively with all internal and external stakeholders.
• Lead discussions, problem-solving efforts, and process improvements to ensure that performance targets are met or exceeded.
• Perform additional duties as assigned.

Qualifications

• Associate's degree or higher required
• Minimum 5 years’ supervisory/management warehouse experience or relevant work experience required.
• Minimum 5 years’ experience in effectively leading a team across multiple shifts to include hiring, corrective action, motivating others to run an efficient fulfillment operation, including processes and procedures.
• Strong computer skills required in preparing and generating reports on a regular basis, i.e., MS Suite, including PowerPoint, Excel, etc.
• Highly enthusiastic, positive, and proactive management style required.
• High attention to detail
• Strong communicator with the ability to clearly set goals and expectations for continuous improvement.
• Strong interpersonal and leadership skills with demonstrated ability to work in a team environment.
• Ability to operate and manage powered industrial vehicles and provide a current, valid driver’s license and proof of insurance with an acceptable driving record; prior lift truck experience preferred.
• Ability to motivate, inspire, and challenge individuals and teams to create a supportive and productive work environment.

Summary

At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics, we mean it!

• Outstanding low-cost medical, dental, vision, and prescription drug coverage, Rochester pays 92% of the premiums on behalf of its full-time employees
• Paid time off, including vacation, sick, and holiday
• Generous match 401K program
• Tuition reimbursement
  Flexible spending account
  And so much more!

For the last 40 years, Rochester Electronics, in partnership with over 70 leading semiconductor manufacturers, has provided our valued customers with a continuous source of critical semiconductors. As an original manufacturer stocking distributor, Rochester has over 15 billion devices in stock encompassing more than 200,000-part numbers, providing the world’s most extensive range of end-of-life (EOL) and broadest range of active semiconductors. As a licensed semiconductor manufacturer, Rochester has manufactured over 20,000 device types. With over 12 billion die in stock, Rochester can manufacture over 70,000 device types.