Manager, Operations - Missouri

Stellar Virtual; Missouri; Remote; USD 58,000 - 67,000; Full time

Job summary

A leading company in virtual education is seeking a Manager of Operations for Missouri Virtual Schools, overseeing and optimizing online learning programs. You will lead a team, ensure high-quality standards, and maintain stakeholder relationships while driving operational excellence in a flexible environment.

Benefits

Competitive vacation and paid time off plans

Comprehensive medical, dental, and vision plans

401(k) retirement plan with matching contribution

Flexible Spending Account (FSA) or Health Savings Account (HSA)

Two paid closure weeks each year

Qualifications

• 5 years of experience in education management or virtual learning.
• Strong leadership, proven ability to drive operational excellence.
• Knowledge of Missouri education regulations is a plus.

Responsibilities

• Oversee multiple virtual learning programs ensuring alignment with mission.
• Collaborate with educators to implement best practices and maintain standards.
• Monitor performance and lead a team of program coordinators and support staff.

Skills

Leadership

Communication

Interpersonal Skills

Operations Management

Education

Bachelor's degree in Education or Business Administration

Job description

About Us

Our History

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school or need an at-home or flexible learning environment. Today, Stellar Virtual spans across three states, Arizona, Indiana, and Texas, with new states introduced each year.

Our Mission

Empowering Families. Unleashing Potential.

Our Values

At Stellar Virtual, we are guided by five core values. These values are the pillars by which we operate all aspects of our organization.

• Kids First, Always: We make student-centered decisions and always do what's best for our kids.
• Respect: We assume the best of others and treat others the way we want to be treated.
• Create, Communicate, Collaborate: We create together, communicate openly, and work as a team to deliver more than we ever could individually
• Make Your Motion Matter: We work deliberately, efficiently, and with a sense of purpose to achieve great results.
• Go the Extra Mile to Deliver a Stellar Customer Experience: We recognize that every interaction, no matter how small or unrelated it may seem, is an opportunity to build trust and goodwill with our customers.
  
  

Our Promise

Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our programs will enable students to thrive and unleash their full potential.

Position Details

Position Name

Manager, Operations

Reporting Manager

Director, Academics - Missouri

Position Status

Salary, Exempt

Position Type

Regular, Full-Time (12)

School Year (if applicable)

Upcoming

Program or School

Missouri Virtual Schools

Equipment Details

Yes (W2)

Overview

As the Operations Manager for Missouri Virtual Schools, a program of Stellar Virtual, you will play a pivotal role in overseeing and optimizing our virtual learning programs in Missouri. This role will require periodic travel to collaborate with field leaders, program coordinators, educators, and department staff. You will work closely with the Director of Academics to allocate resources effectively, including budget management, staffing, and technology requirements

Essential Duties

• Oversee multiple virtual learning programs, including public and private virtual school settings, ensuring they align with Stellar Virtual's mission, vision, values, and business objectives.
• Collaborate with program coordinators and educators to implement best practices and maintain high-quality educational standards.
• Monitor program performance, evaluate effectiveness, and implement improvements as needed.
• Lead and mentor a team of program coordinators, support staff, and educators to ensure they are motivated, aligned with company objectives, and capable of delivering exceptional results.
• Foster a collaborative and inclusive work environment that promotes professional growth and development.
• Work closely with the Sr. Director of Academic Growth to allocate resources effectively, including budget management, staffing, and technology requirements.
• Ensure that programs have the necessary resources to operate smoothly and meet the needs of students and their families.
• Develop and implement quality assurance processes to assess program effectiveness and identify areas for improvement.
• Implement strategies to continuously improve program quality and student outcomes.
• Build and maintain strong relationships with key stakeholders, including school districts, parents, and community partners.
• Act as a point of contact for addressing inquiries, concerns, and feedback related to virtual learning programs.
• Ensure all programs comply with relevant educational regulations and standards in Missouri based on Stellar Virtual’s Standard Operating Procedures in direct alignment with program partners (i.e., school districts).
• Prepare regular reports for senior management and external stakeholders on program performance and outcomes.
  
  

Knowledge, Skills & Attributes

• A minimum of 5 years of experience in education management or a virtual learning environment is strongly preferred, but we can accept similar experience as it applies to this role.
• Strong leadership and team management skills, with a proven track record of building and developing high-performing teams.
• Excellent communication and interpersonal skills.
• Knowledge of education regulations and policies in Missouri is a plus.
• Proven ability to drive operational excellence and meet program goals and objectives.
• State residence in Missouri is required, with up to 30% travel throughout the year
  
  

Education & Certification Requirements

• A bachelor's degree in Education, Business Administration, or a related field.
  
  

Benefits & Incentives (Full-Time Only)

• Competitive vacation and paid time off plans
• Comprehensive medical, dental, and vision plans with varying coverage for employees and their families, with a high-deductible health plan option available in all locations
• 401(k) retirement plan (pre- and post-tax options) with matching contribution up to 3% after one year of employment
• Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Two paid closure weeks each year (weeks of July 4 and December 25)
  
  

Employment "At-Will"

For W-2 employment, Stellar Virtual is an at-will employer. This means the employee and Stellar Virtual can terminate the employment at any time, with or without cause or notice, as legally permitted. This job description does not guarantee continued employment or a contract. All 1099 status is excluded.

Equal Employment Opportunity (EEO)

Stellar Virtual is an equal opportunity employer committed to diversity and inclusion. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The Pay Range For This Role Is

58,000 - 67,000 USD per year(Remote (Missouri, US))