Manager, Office

Urology Centers of Alabama; Alabama; On-site; USD 42,000 - 62,000; Full time

Job summary

Urology Centers of Alabama is seeking an experienced healthcare front desk supervisor to oversee the clinic’s front office and medical secretary team in Trussville, AL. You will ensure smooth registration, insurance verification, and patient check-in processes, while balancing batches, superbills, and deposits.

The role requires at least three years of healthcare clerical experience, prior supervisory responsibilities, and strong knowledge of third‑party payor practices.

Qualifications

• At least three (3) years of healthcare clerical experience, preferably at a front desk or medical secretary role.
• Prior supervisory experience or experience leading teams to success.
• Must be knowledgeable in third-party payor systems and practices.

Responsibilities

• Oversee the Front Desk and Medical Secretary Team’s day-to-day functions at the clinic, assisting as necessary.
• Field questions from patients and route them to the appropriate person/department.
• Verify that the team properly completes registration, insurance verification, and check-in processes.
• Ensure team balances batches, superbills, and deposits are accurate.
• Conduct new team member training and act as liaison between clinical and clerical positions.

Skills

Healthcare clerical experience

Front desk

Medical secretary

Supervisory experience

Third party payor knowledge

Education

High school diploma or equivalent

Job description

Job Location: Trussville - Birmingham, AL 35235

Welcome to Urology Centers of Alabama where our team of skilled urologists and urogynecologists are committed to providing our patients with high-quality, personalized medical care in our state‑of‑the‑art facilities. Our physicians specialize in the comprehensive treatment of urological disorders using the most advanced technology available.

For over 60 years, Urology Centers of Alabama has been committed to providing the highest quality medical services in a compassionate and caring environment. With 27 skilled urologists, two urogynecologists, two radiation oncologists, two medical oncologists, one pathologist, a team of physicians’ assistants and nurse practitioners and over 225 employees, the practice has earned a well‑deserved reputation for excellence in the Birmingham medical community.

Cutting Edge Technologies and Care

The Urology Centers’ physicians are leading the way in cutting‑edge medical procedures such as minimally invasive robotic surgery, endoscopic and laser surgery and radioactive seed implantation for prostate cancer. The practice also plays an integral role in the field of urology through research studies conducted at the facility. Urology Centers of Alabama is committed to investigating the effectiveness of all treatment options, including new drugs and procedures that hold great promise.

Why choose Urology Centers of Alabama?

• We are located in Homewood, away from the hectic downtown Birmingham area
• We are a local, physician owned practice.
• We are more than just urology, we have a men’s health and women's center, a comprehensive center, and locations across Alabama.
• BCBS Health Insurance.
• Generous time off and paid holidays.
• Free parking
• Uniform reimbursement

What you will do:

• Oversee the Front Desk and Medical Secretary Team’s day‑to‑day functions at UCA’s clinic, assisting with those duties as necessary
• Field questions from patients and route them to the appropriate person/department
• Verify that Team properly completes registration, insurance verification, and check‑in process, handling the most complex cases
• Ensure Team balances batches, superbills, and deposits are accurate
• Conduct new Team Member training
• Act as liaison between clinical and clerical positions

What type of experience do you need?

• At least three (3) years of healthcare clerical experience, preferably at a front desk or as a Medical Secretary
• Prior supervisory experience or experience leading Teams to success
• Must be knowledgeable in third party payor systems and practices