Manager of Self-Storage

West Coast Self Storage Careers; Antioch (CA); On-site; USD 41,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer Sponsored Life Insurance

Paid Time Off

401(k) with Matching

Annual Profit Sharing

Employee Discount

On-the-Job Training

Promotion opportunities

Bonus potential

Job summary

West Coast Self-Storage Group in Antioch, CA is seeking a full-time Property Manager to oversee daily operations of a busy self-storage facility. You will deliver exceptional customer service, manage leases, budgets, pricing, and ensure maintenance per company standards.

The role requires weekend work (Tuesday–Saturday schedule) and offers benefits including health coverage, retirement plans, and bonus potential. Join a team that values growth and promotion opportunities.

Qualifications

• Retail sales and customer service experience.
• Ability to self-manage and work independently to achieve goals.
• Availability to work weekends and some holidays.
• Basic computer skills and MS Office proficiency.

Responsibilities

• Provide exceptional customer service, assessing storage needs in person, by phone, and online.
• Create store plans to hit monthly and annual budgets.
• Oversee web pricing and discount management.
• Maintain property to Clean & Operational standards (clean vacated units, etc).
• Manage vendors and capital expenditure projects.
• Drive the auction process for units.
• Show available units and guide customers through leasing.
• Audit and balance cash drawer and petty cash.
• Other duties assigned by leadership.

Skills

Retail Sales

Cash Management

Customer Service

MS Office

Tools

MS Office

Job description

Description

Are you an experienced customer service and sales professional looking to take the next step in your career? West Coast Self-Storage is seeking a driven and personable full-time Property Manager to join our team at our Antioch, CA. location.

In this exciting role, you'll have the opportunity to showcase your exceptional people skills while overseeing the day-to-day operations of a thriving self-storage facility. If you're a customer-focused go-getter, we want to hear from you!

Schedule: Tuesday - Saturday

Benefits:

• $20/hr. plus MONTHLY & QUARTERLY BONUS potential!
• Medical, Dental, Vision insurance
• $10,000 Employer Sponsored Life Insurance
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities!

Day to Day:

• Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
• Create store plan to hit budget monthly and annually
• Web pricing and discount management
• Ensure property is maintained to West Coast's Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
• Manage Vendors and Cap Ex projects
• Drive auction process
• Show available units and guide customers through the leasing process
• Manage, audit and balance cash drawer and petty cash
• Other duties assigned by leadership

What You Will Bring:

• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to achieve team and company objectives
• Ability to work weekends and some holidays (required)
• Basic computer skills and working knowledge MS Office products (Excel, Word, Outlook)

To learn more about West Coast Self Storage Group, please visit our website at https://www.westcoastselfstorage.com/about-us/careers/

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:

West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.