MANAGER of RESEARCH & KNOWLEDGE MANAGEMENT

Moore & Van Allen; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Moore & Van Allen is seeking a Manager of Research & Knowledge Management in Charlotte, NC. This role leads the library’s collection, systems, staff, and services while serving as a partner to attorneys and firm leadership.

The position requires direct, in-person collaboration with attorneys, vendors, and external partners. The role focuses on library collection and vendor management, research services, and leadership/operations to ensure access to print and electronic resources.

Qualifications

• Master’s degree in Library and Information Science (MLIS) or equivalent required.
• 5+ years of experience in a law library or legal research environment required.
• Strong knowledge of legal bibliography, legal research, and law library operations.
• Demonstrated supervisory and people management experience required.

Responsibilities

• Manage library collection, vendor relationships, and budgets; oversee print and electronic resources.
• Provide research support to attorneys and staff; lead training on research tools and resources.
• Train, supervise, and evaluate library staff; manage space and catalog operations.
• Coordinate interlibrary loan and ensure library services align with firm needs.

Skills

Legal bibliography knowledge

Legal research knowledge

Law library operations

Supervisory experience

People management

Education

Master’s degree in Library and Information Science (MLIS) or equivalent

Job description

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MANAGER of RESEARCH & KNOWLEDGE MANAGEMENT

Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Manager of Research & Knowledge Management to join its Charlotte, NC office. This role is responsible for managing the library’s collection, systems, staff, services, and physical space, while serving as a trusted research and knowledge partner to attorneys and staff across the firm. This is a hands‑on, interactive position requiring regular, in‑person presence and close collaboration with attorneys, leadership, vendors, and external library partners.

What You’ll Do:

Library Collection & Vendor Management

• Develop, evaluate, and manage print and electronic legal resources
• Research, recommend, and negotiate contracts for new legal research products and databases
• Analyze usage data to optimize resources and proactively manage costs
• Maintain strong relationships with legal publishers and vendors

Research Services & Knowledge Management

• Administer online research and reference services, including reimbursement programs
• Provide research support to attorneys and staff as needed
• Lead training and onboarding on legal research tools and library resources
• Remain current on emerging trends in legal research, library science, and knowledge management

Leadership & Operations

• Train, supervise, and evaluate library team members
• Prepare and manage the library budget, including expense analysis for print and electronic resources
• Maintain an up-to-date automated catalog and oversee circulation
• Ensure attorneys and staff receive ongoing instruction in library resources
• Maintain deep understanding of library and knowledge management technologies
• Make recommendations to improve systems, tools, and workflows
• Support firm leadership with library-related space planning initiatives
• Coordinate interlibrary loan services with external firms, law schools, and professional organizations
• Work closely with attorneys, staff, and firm leadership to align library services with business needs

What We’re Looking For:

• Master’s degree in Library and Information Science (MLIS) or equivalent required
• 5+ years of experience in a law library or legal research environment required
• Strong knowledge of legal bibliography, legal research, and law library operations
• Demonstrated supervisory and people management experience required

Physical Requirements:

• Light/Medium Exert force 10-20 lbs., frequently; Ability to retrieve and replace objects from shelves of up to eight feet high.
• Prolonged standing, frequently lift, carry, push, pull, or move objects are essential to the role.
• Frequent standing, walking, pushing, pulling, carrying, reaching, handling, and repetitive fine motor activities.
• Occasionally required to bend and stoop, grasping, twisting, reaching, climbing, balancing, crawling, and kneeling.
• The work requires activities occasionally involving the use of portable equipment such as carts, dollies and/or hand trucks.

May need to occasionally work more than the standard 40 hours per week to accomplish essential duties of the position.