Manager of Distribution Technology

Socket.dev; United States; On-site; USD 70,000 - 105,000; Full time

Job summary

Socket.dev in the United States seeks a technical support and development specialist to work on the company’s distribution, airport, and reservations technology platform, including reservations systems, departure control, baggage handling, interline and codeshare features.

You will promote operational efficiency, communicate with internal and external partners, monitor industry regulations, and demonstrate MOCHA HAGoTDI values in interactions while handling additional duties as assigned.

Qualifications

• Airline experience in the airport or reservations environment with a strong knowledge of airline Passenger Service Systems, particularly Amadeus.
• Proficient technology/computer skills, such as with Microsoft Excel and PowerPoint.
• Excellent oral and written communication skills.
• Able to learn and master new skills quickly.
• Well organized and able to prioritize workload.
• Able to communicate effectively with other team members.
• Demonstrates ability to assist peers.
• Patient, enthusiastic, and positive attitude.
• Demonstrates the values of our mission and vision: kindness, respect, teamwork, and the spirit of MOCHA HAGoTDI

Responsibilities

• Support the planning, development, testing, and implementation of functionality and enhancements for the company’s distribution, airport, and reservations technology platform, including reservations systems, departure control systems, baggage handling systems, interline, codeshare, and GDS agency systems, as well as any other public facing and customer facing passenger service systems (PSS) that we may utilize.
• Assist in the achievement of streamlined processes that promote operational efficiency and enhanced employee and customer interaction with our systems
• Facilitate good communication with internal and external partners
• Monitor industry mandates and initiatives to ensure the PSS system is consistent with industry regulations and business needs
• Demonstrate MOCHA HAGoTDI in all personnel interaction
• Additional duties as assigned

Skills

Airline/PSS experience (Amadeus)

MS Excel & PowerPoint

Job description

SUMMARY: Provide technical support and development for the company’s distribution technology systems.

PRIMARY RESPONSIBLITIES:

• Support the planning, development, testing, and implementation of functionality and enhancements for the company’s distribution, airport, and reservations technology platform, including reservations systems, departure control systems, baggage handling systems, interline, codeshare, and GDS agency systems, as well as any other public facing and customer facing passenger service systems (PSS) that we may utilize.
• Assist in the achievement of streamlined processes that promote operational efficiency and enhanced employee and customer interaction with our systems
• Facilitate good communication with internal and external partners
• Monitor industry mandates and initiatives to ensure the PSS system is consistent with industry regulations and business needs
• Demonstrate MOCHA HAGoTDI in all personnel interaction
• Additional duties as assigned

QUALIFICATIONS:

• Airline experience in the airport or reservations environment with a strong knowledge of airline Passenger Service Systems, particularly Amadeus
• Proficient technology/computer skills, such as with Microsoft Excel and PowerPoint
• Excellent oral and written communication skills
• Able to learn and master new skills quickly
• Well organized and able to prioritize workload
• Able to communicate effectively with other team members
• Demonstrates ability to assist peers
• Patient, enthusiastic, and positive attitude
• Demonstrates the values of our mission and vision: kindness, respect, teamwork, and the spirit of MOCHA HAGoTDI