Manager of Audio Visual (Caesars New Orleans)

Caesars Entertainment; New Orleans (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

The Audio Visual (A/V) Manager at Caesars New Orleans Casino & Hotel leads the property's A/V team and oversees all audiovisual operations in support of guest events, meetings, entertainment, and business functions.

This role ensures the effective planning, execution, and delivery of high-quality A/V services while maintaining exceptional customer service and technical excellence. The A/V Manager oversees budgets, vendors, and equipment maintenance to meet business objectives.

Qualifications

• Bachelor's degree in theater electronics or computer systems with lighting/audio/visual specialization.
• Minimum 5+ years in entertainment/theatrical production or as a master electrician or sound engineer.
• Strong supervision and communication skills.

Responsibilities

• Lead the property's Audio Visual team and oversee all A/V operations for events and functions.
• Plan, execute, and deliver high-quality A/V services while ensuring excellent guest service.
• Manage departmental budgets, vendor relationships, and equipment maintenance.

Skills

Lighting design

Audio/Visual operation

Team supervision

Communication

Problem solving

Education

Bachelor's Degree in theater electronics, computer systems

Tools

Stage electronics systems

Sound system design

Electrical maintenance

Job description

Manager of Audio Visual (Caesars New Orleans)

New Orleans, LA, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Audio Visual (A/V) Manager is responsible for leading the property's Audio Visual team and overseeing all audiovisual and technical operations in support of guest events, meetings, entertainment, and business functions. This role ensures the effective planning, execution, and delivery of high-quality A/V services while maintaining exceptional customer service and technical excellence. The A/V Manager oversees departmental budgets, manages vendor relationships, and ensures the maintenance, reliability, and continuous improvement of all audiovisual equipment and systems. Additionally, this position develops team members, drives operational efficiency, and ensures all events and technical requirements are executed seamlessly to enhance the overall guest experience and support the property's business objectives.

How You Will Create the Extraordinary

• Manages all lighting design requests.
• Works in conjunction with Entertainment Technicians to manage all electric and audio work on property.
• Responsible for all audio visual wires in the hotel, casino, audio and electrical.
• Monitors event performance to ensure production meets standards.
• Oversees the maintenance and repairs of systems and equipment.
• Responsible for the account numbers assigned by the department leader and is empowered to use monies in the department cost center for the procurement of equipment, repairs, etc. ensuring a smooth, efficient operation.
• Serves as a team leader for team members while fostering teamwork, positive employee morale, motivation, and open communication.
• Acts as a role model and coaches while developing team members using a consistent, approachable demeanor, and clearly articulating expectations.
• Provides direction and support for all staff to achieve Caesars New Orleans goals and objectives through the fair application of all policies and procedures.
• Strives to improve and streamline departmental operations, through the continuous assessment of policies and procedures, work processes, and program effectiveness/value.
• Allocates resources to outlets that create value to our guests and to Caesars New Orleans.
• Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
• Ensures that each team member clearly understands and is held accountable for their respective performance expectations.
• Helps to maintain and enhance a safe, secure, and comfortable environment for our guests and employees.
• Additional projects as assigned by the property leaders

What You Will Need

• Bachelors Degree in theater electronics, computer systems, with specialization in one or more of the following areas: lighting, audio and visual equipment operation, maintenance and repair, lighting design and operation; sound system design and operation, stage electronics, stage lighting and stage sound reinforcement.
• Minimum 5+ years in a professional and/or non-professional work in entertainment/theatrical production or as a master electrician or sound engineer required.
• Strong supervision and communication skills required.

Additional Requirements:

• Must be able to maneuver to all areas of the casino, lounges, entertainment sets and back of the house areas.
• Must be able to lift up to 50 pounds and carry up to 25 pounds for periods of time.
• Must be able to reach, bend, kneel, twist and grip items while working.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.