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Kaleida Health in Buffalo, NY seeks a Transfer and Command Center leader to provide direct oversight of the Transfer Center RNs/Coordinators, Capacity/Bed Management Coordinators, and Command Center staff, ensuring smooth patient flow and system-wide surge readiness.
The role requires a BSN with NYS RN licensure, a master's degree preferred, and extensive clinical nursing leadership experience across multiple facilities; certification in patient flow management and lean methods is encouraged.
Location: Buffalo General Medical Center
Location of Job : US:NY:Buffalo
Work Type : Temporary
Shift 1
Provides direct leadership to the Transfer and Command Center team, including Transfer Center RNs/Coordinators, Capacity/Bed Management Coordinators, Command Center Communications staff, site supervision of ancillary and other adjunct command center staff, and shift-based Nursing Supervisors/House Supervisors who carry command center accountability during off-shifts, weekends, and system-wide surge events.
Bachelor's degree in nursing required. Master's degree in nursing, Healthcare Administration, Business Administration, or related field preferred. Current, unrestricted NYS Registered Professional Nurse required upon hire. Basic Life Support (BLS) Certification required upon hire. Certification in Capacity/Patient Flow Management required within 18 months of hire/ transfer. Certification in Project Management or Lean/LSS required within 18 months of hire/transfer.
Professional Nursing certification ( i.e. CEN, CCRN, NE/NEA) preferred. Certification in Capacity Coordination/Patient Logistics preferred. Accredited Case Manager (ACM) or Certified Case Manager (CCM) preferred. Lean, Six Sigma, or other process-improvement certification preferred. Project Management Professional (PMP) preferred.
Minimum of five (5) years of acute care clinical nursing experience required. Minimum of two (3) years of progressive nursing or operations leadership experience required. Experience in patient flow, capacity management, transfer center, or command center operations required. Experience working across multiple facilities or an integrated health system environment required. Emergency Department, critical care, and/or acute case management background required.
Department : KH Transfer Center
Standard Hours Bi-Weekly : 75.00
Weekend/Holiday Requirement: Yes
On Call Required : No
Scheduled Work Hours: 8a-4p
Work Arrangement: Onsite
Union Code: N00 - Non Union KH
Requisition ID#: 21508
Grade: EX217
Pay Frequency: Bi-Weekly
Salary Range: $103,945.73 - $142,917.65
Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!