Manager, Marketing Operations

Remote; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Remote is seeking a Manager, Marketing Operations to build and run the systems, processes, and planning infrastructure behind our oncology marketing organization. You will own the enterprise marketing technology stack, manage the project management system, and lead the annual and quarterly oncology marketing planning cycle.

You will connect brand teams, agencies, MLR reviewers, and finance to ensure efficient, compliant workflows and lead a team of three.

Qualifications

• Bachelor degree in Marketing, Business, Life Sciences, or a related field.
• 5+ years of marketing operations, brand operations, or project management experience in pharma, biotech, or healthcare.
• Experience with oncology or healthcare marketing is preferred.

Responsibilities

• Administer and optimize the marketing tech stack and governance across the enterprise.
• Own the marketing project management platform configuration, templates, dashboards, and reporting.
• Lead oncology marketing planning through annual brand calendars and quarterly reviews.
• Ensure compliance with FDA/OPDP, PhRMA Code, and internal SOPs across processes.
• Build dashboards and translate data into actionable insights for leadership.

Skills

Project management

Vendor management

Data governance

Cross-functional collaboration

Education

Bachelor degree in Marketing, Business, Life Sciences, or a related field

Tools

Workfront

Asana

Smartsheet

Monday.com

Job description

Position Summary

We are seeking a Manager, Marketing Operations to build and run the systems,

processes, and planning infrastructure behind our oncology marketing organization.

This person will own the enterprise marketing technology stack, manage the project

management system, and lead the annual and quarterly oncology marketing planning cycle. You will be the connective tissue between brand teams, agencies,

medical/legal/regulatory (MLR) reviewers, and finance, making sure work moves

efficiently, compliantly, and with visibility. And lead a team of three individuals.

Key Responsibilities

Enterprise Marketing Technology

Administer and optimize the marketing tech stack, including platforms such as

Veeva Vault PromoMats, Veeva CRM, Salesforce Marketing Cloud, Adobe

Experience Manager, or equivalent.

Partner with IT, Compliance, and Privacy to evaluate, implement, and integrate

new tools; manage vendor relationships, licensing, and renewals.

Define and enforce data governance, taxonomy, and metadata standards across

systems.

Manage user access, training, documentation, and adoption, and troubleshoot

escalations.

Maintain integrations between systems (e.g., CRM, DAM, MLR workflow,

analytics) to support a connected customer view.

Project and Workflow Management

Own the marketing project management platform (e.g., Workfront, Asana,

Smartsheet, Monday.com): configuration, templates, intake forms, dashboards,

and reporting.

Design and maintain standardized workflows for content development, agency

briefing, MLR review, and promotional material approval.

Track project timelines, resource capacity, and dependencies; flag risks and

bottlenecks early.

Establish KPIs for cycle time, on-time delivery, and review rounds, and report on

them regularly.

Drive continuous process improvement and change management across brand

and agency teams.

Oncology Marketing Planning

Lead the annual brand planning calendar and quarterly business reviews for

oncology portfolio brands across tumor types and lines of therapy.

Build integrated marketing plans that align HCP, patient, and advocacy tactics

with launch timelines, clinical data readouts, and key congresses (ASCO, ESMO,

ASH, SABCS, etc.).

Manage marketing budgets, forecasts, PO tracking, and agency spend in

partnership with Finance.

Consolidate cross-brand plans into a single view to reduce overlap and optimize

investment.

Support launch readiness planning, including cross-functional timelines with

Medical Affairs, Sales, Market Access, and Patient Advocacy.

Compliance and Governance

Ensure marketing processes align with FDA/OPDP regulations, PhRMA Code,

and internal SOPs.

Maintain audit-ready documentation and partner with Legal and Regulatory on

process updates.

Analytics and Reporting

Build dashboards that give leadership visibility into campaign performance,

spend, project status, and system usage.

Translate data into actionable recommendations for brand teams.

Qualifications - Required

Bachelor degree in Marketing, Business, Life Sciences, or a related field.

5+ years of marketing operations, brand operations, or project management

experience in pharma, biotech, or healthcare.