Manager, Learning and Development

Ford Motor Company; Shorter (AL); On-site; USD 80,000 - 110,000; Full time

Job summary

An established global company is seeking a Learning and Development Manager to lead innovative training solutions that enhance employee performance and engagement. This pivotal role involves assessing learning needs, designing effective programs, and collaborating with cross-functional teams to achieve strategic goals. The ideal candidate will possess a strong background in instructional design and team management, with a passion for fostering a culture of continuous improvement. Join this forward-thinking organization and play a key role in shaping the future of learning and development within the company.

Benefits

Immediate medical, dental, vision coverage

Flexible family care days

Tuition assistance

Paid time off for community service

Vehicle discount program

Paid holidays including Christmas week

Additional vacation purchase options

Qualifications

• 5+ years in Learning & Development with team management experience.
• Expertise in instructional design and program management.

Responsibilities

• Manage a team of L&D specialists to design and deliver learning solutions.
• Oversee training programs and ensure compliance with company policies.

Skills

Instructional Design

Team Management

Performance Consulting

Adult Learning Theory

Program Management

Education

Bachelor’s Degree in Instructional Design

Master’s Degree in Instructional Design

Tools

eLearning Tools

Learning Management Systems

Job description

Manager, Learning and Development

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position...

The Learning and Development (L&D) Manager plays an important leadership role in designing, developing, delivering, maintaining, and enhancing learning solutions for our employees and dealers. The role is responsible for assessing and analyzing learning needs, designing and developing learning solutions, and evaluating the effectiveness of learning programs, with fairness, consistency, and timeliness. The role closely partners with leadership across the organization to address complex L&D issues.

The Learning and Development (L&D) Manager plays an important leadership role in designing, developing, delivering, maintaining, and enhancing learning solutions for our employees and dealers. The role is responsible for assessing and analyzing learning needs, designing and developing learning solutions, and evaluating the effectiveness of learning programs, with fairness, consistency, and timeliness. The role closely partners with leadership across the organization to address complex L&D issues. The role collaborates with key stakeholders and subject matter experts (SMEs) across Ford Credit, including Sales, Operations, Insurance, and Risk, to ensure learning solutions are effective, engaging, relevant, timely, and support business needs. In addition, the role collaborates with Ford Motor Company’s L&D team to maximize alignment and synergies.

The role also manages the maintenance of accurate documentation, monitors industry trends, and recommends areas for improvement. The role has expertise in interpreting and administering the company’s training policies, analyzing trends, and providing guidance to further contribute to fostering a compliant and ethical work environment. The role has limited to full management authority for staffing, performance, discipline, pay decisions, team development, and other personnel actions.

This role is equal parts instructional design expertise, performance consulting, developing and leading other L&D professionals, and program management. If collaboration, ownership, creativity, sustainment, adult learning theory, MVPs, design thinking, and agility are a part of your DNA, apply!

Qualifications

You'll have...

Education:

• Bachelor’s Degree or Master’s Degree (preferred) in Instructional Design or other related discipline

Experience:

• Minimum 5 years of work experience with a Master’s degree or 8 years of work experience with a Bachelor’s degree, in L&D
• 5+ years of team management experience in a large organization
• Licenses and Certifications:
• Certified Professional in Learning and Performance (Preferred)
• Project Management Professional Certification (Preferred)

Work Requirements:

• Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc. Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions. Working conditions occur within low to moderate noise levels related to the use of standard office or classroom equipment.
• This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

This position is a leadership level 6.

For more information on salary and benefits, click here: BENEFITS

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

#LI-Remote #LI-FordCredit #LI-MN1

Responsibilities

What you'll do...

• Manages a team of L&D specialists and coordinates with external vendors to assess development needs, and design and deliver learning solutions for employees to achieve increased team and employee performance and engagement.
• Distributes and assigns work to L&D team, monitors workload and emerging trends, serves as a primary L&D point of contact, and guides L&D team to ensure efficient provision and timely renewal of training.
• Oversees testing and piloting of new enterprise-wide learning programs and provides feedback to ensure successful future training deployment initiatives. Guides L&D specialists to monitor and evaluate the progress of trainees and the effectiveness of training.
• Partners with cross-functional teams to develop enterprise-wide learning solutions to drive strategic development goals. Provides guidance and support to leaders in addressing L&D related issues.
• Coordinates with specialists, people leaders, and employees for appropriate implementation of training schedules, procedures, and policies, whilst ensuring compliance and consistency.
• Develops, recommends, and makes timely changes to enterprise-wide training systems, policies, programs, and schedules, based on knowledge of identified training needs, industry trends, best practices, business systems, or changes in products, procedures, or services.
• Manages the development of engaging training materials in various formats such as manuals, eLearning, instructor-led, webinars, experiential learning, and blended learning to meet enterprise needs in alignment with best practices and training trends to maximize engagement and learning retention.
• Interprets and administers company policies and procedures related to training development, training delivery, and skill gap assessment, and ensures that policies are up-to-date, compliant with relevant laws, communicated effectively to employees, and consistently enforced.
• Oversees the maintenance of accurate and confidential records and data related to L&D matters. Prepares reports and analytics to monitor L&D trends, training attendance, and program effectiveness. Identifies areas for improvement and shares relevant insights with other relevant functions.
• Performs talent management responsibilities including performance management, disciplinary action, terminations, recruitment, pay decisions, and other personnel actions for the L&D function.