Manager, Integrations & Data Systems (Remote)

Midwest Startups

United States

Remote

USD 100,000 - 110,000

Full time

3 days ago
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Benefits offered by this job

Remote work option
Comprehensive health, dental, and VISN
Bonus eligibility

Job summary

Grace Hill, a leader in talent performance solutions for multifamily properties, seeks a Manager, Technical Services to lead the Delivery team's integration and data engineering efforts. You will drive SSO configuration, API connections, and data migrations while upholding strict security standards and client commitments.

The role supervises Integration Specialists, System Operations, and Data Migration Specialists, ensuring successful, scalable deployments and robust partner collaborations

Qualifications

  • Bachelor's degree required in CS/IS or related field
  • 5+ years in technical services, systems integration, or implementation engineering
  • 2+ years in people-management or team-lead capacity
  • Experience with SSO protocols (SAML 2.0, OIDC), REST APIs, SFTP, and data migration practices
  • Experience managing technical SLAs and ticket-driven support operations

Responsibilities

  • Presale-to-Delivery governance and partner ecosystem management
  • Oversee integration and data engineering for SSO, API connections, and data imports
  • Supervise System Operations: provisioning, feature toggling, backend config
  • Manage internal SLAs and triage to align with delivery timelines
  • Act as escalation point for complex, enterprise-scale engagements and partner outages

Skills

SSO / authentication protocols
REST APIs
Data migrations
Communication with non-technical stake
Presale collaboration

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Zendesk
Jira
ServiceNow

Job description

Grace Hill, a leader in talent performance solutions for multifamily properties, seeks a Manager, Technical Services to lead the Delivery team's integration and data engineering efforts. You will drive SSO configuration, API connections, and data migrations while upholding strict security standards and client commitments.

The role supervises Integration Specialists, System Operations, and Data Migration Specialists, ensuring successful, scalable deployments and robust partner collaborations

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