Manager in Training: Lead WOW Ops & Growth Path

Boyd Group; Bentonville (AR); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

PTO

Parental Leave

Holidays

Insurance Day 1

401(k) Match

Disability & Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass is seeking a Managers in Training to learn the WOW processes and gain hands-on knowledge of every position in the shop, with a focus on WOW customer service and excellence.

You will progress through CSR, Parts Coordinator, and Estimator roles, completing certifications and RBC assessments over several weeks to months, while participating in onboarding to demonstrate mastery of the WOW Operating Way.

Qualifications

• High School Diploma or GED is required.
• College degree or military background preferred.
• Automotive technical education training is preferred.
• Completed courses specializing in repair procedures are required or preferred.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Take the CSR Role Based Certification and perform CSR duties for several weeks.
• Take the Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks.
• Take Estimator Role Based Certification and perform Estimator duties for several months.
• Must successfully complete the RBC (role based competencies) for each position in the shop.
• Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.

Education

High School Diploma/GED required

College or Military background preferred

Automotive technical education training preferred

Completed courses specializing in repair procedures

Job description

Gerber Collision & Glass is seeking a Managers in Training to learn the WOW processes and gain hands-on knowledge of every position in the shop, with a focus on WOW customer service and excellence.

You will progress through CSR, Parts Coordinator, and Estimator roles, completing certifications and RBC assessments over several weeks to months, while participating in onboarding to demonstrate mastery of the WOW Operating Way.