Manager, Immigration and Global Mobility

7741 WILEY APAC SERVICES LLP; Hoboken (NJ); On-site; USD 110,000 - 170,000; Full time

Job summary

Wiley is seeking a Manager, Immigration & Global Mobility in Hoboken, NJ. This role leads US and global immigration casework, works with external counsel, and coordinates with HR, Tax, Payroll, and Finance to ensure alignment on mobility initiatives and compensation matters.

You will drive end-to-end case lifecycles, manage vendors, and translate complex immigration requirements into clear guidance for employees and leaders.

Qualifications

• Strong proficiency in immigration and mobility case management processes
• Strong proficiency in mobility case management systems and vendor coordination
• Ability to advise non-specialist stakeholders on complex immigration matters
• Experience managing external vendors, including SLA oversight and performance management
• Experience with HRIS platforms and immigration/mobility tools

Responsibilities

• Serve as the organization's primary point of contact and internal expert for US and international immigration matters.
• In coordination with external immigration counsel, manage end-to-end immigration case lifecycles, including initiating filings and ensuring timely milestones.
• Explain immigration and relocation case plans to employees, HR Business Partners, and leaders with documented timelines and responsibilities.
• Partner with HR, Legal, Tax, Payroll, Finance, and Talent Acquisition to track and report mobility activities.
• Anticipate renewal deadlines and lifecycle risks; escalate issues before impact to compliance or employee experience.
• Clarify assignment terms and mobility provisions with Tax and Payroll stakeholders for cross-border compensation decisions.
• Recommend improvements to immigration, relocation, and assignment workflows; document processes and guidance.
• Own defined workstreams within People Organization initiatives and coordinate inputs for successful delivery.
• Contribute to general compensation processes including salary planning, incentive administration, and market pricing.

Skills

Immigration case management

Global mobility

Vendor coordination

HRIS platforms

Communication to stakeholders

Tools

Immigration/mobility case management tools

Job description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Reporting to the VP Compensation & Mobility, the Manager, Immigration & Global Mobility serves as Wiley's primary subject matter expert and operational lead for US and global immigration and international relocations. The core of the work is immigration case management, legal vendor oversight, and cross-functional stakeholder coordination. The ideal candidate brings hands‑on experience in US immigration, global mobility and vendor management.

Job Responsibilities

• Serve as the organization's primary point of contact and internal expert for all US and international immigration matters, including nonimmigrant and immigrant visa categories.
• In coordination with external immigration counsel, manage end‑to‑end immigration case lifecycles, including initiating filings and ensuring timely execution of key milestones.
• Explain immigration and relocation case plans and policy interpretations to employees, HR Business Partners, and business leaders through documented timelines, requirements, responsibilities, and decision points.
• Partner with HR, Legal, Tax, Payroll, Finance, and Talent Acquisition to ensure mobility‑related activity is properly tracked and reported.
• Anticipate immigration renewal deadlines and case lifecycle risks through a proactive calendar, escalating emerging issues before compliance or employee experience is affected.
• Act as a resource for cross‑border compensation and shadow payroll decisions by clarifying assignment terms, mobility provisions, and required data with Tax and Payroll stakeholders.
• Recommend improvements to immigration, relocation, and assignment workflows by identifying recurring case issues and translating findings into process documentation, operating procedures, and employee guidance.
• Own defined workstreams within broader People Organization initiatives, coordinating stakeholder input, identifying dependencies, and recommending practical solutions that support successful delivery.
• Contribute to general compensation processes, including annual salary planning, incentive administration, market pricing, and compensation data analysis, applying sound judgment to deliver accurate and consistent outcomes.

Required Qualifications

• Strong proficiency in immigration and mobility case management processes and regulatory compliance requirements (work authorization, sponsorship, right‑to‑work documentation).
• Strong proficiency in mobility case management systems and vendor coordination processes used to track assignments, compliance obligations, and employee status changes.
• Strong ability to advise non‑specialist stakeholders (HRBPs, managers, employees) on complex immigration matters in plain language.
• Demonstrated experience managing external vendors, including SLA oversight and performance management.
• Proficiency with HRIS platforms and immigration/mobility case management tools.

Preferred

• Experience managing international immigration across UK, EU, and/or APAC jurisdictions.
• Global Mobility Specialist or Certified Relocation Professional, or Paralegal Certificate with immigration focus.
• Experience supporting M&A activity with immigration implications (e.g., visa portability assessments, PERM/I-140 transfer considerations).
• Broader People Organization / HR experience, including compensation.

Core Competencies:

• Interpersonal: Explains complex information clearly and concisely to build shared understanding with stakeholders; works to build consensus.
• Problem Solving & Business Acumen: Solves complex problems by exercising judgment based on analysis of multiple sources of information, applying best practices rather than relying on precedent alone.
• Independence & Ownership: Works independently with minimal guidance; acts as a resource by anticipating needs and bringing forward improvements, rather than waiting for direction.
• Functional Knowledge: Requires conceptual and practical expertise in own discipline and relevant knowledge of related disciplines.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/