Manager, Immigration and Global Mobility

John Wiley & Sons Inc.; Hoboken (NJ); On-site; USD 89,000 - 128,000; Full time

Job summary

Wiley seeks a Manager, Immigration & Global Mobility to serve as the primary expert and operational lead for US and international relocations. You will manage immigration case workflows and coordinate with external counsel, HR, Tax, Payroll and Legal to enable timely, compliant assignments.

In this role you will own cross‑functional processes, oversee vendor relationships, and contribute to global mobility strategy and compensation initiatives within the People Organization.

Qualifications

• Experience in US immigration processes and mobility case management.
• Ability to advise stakeholders in plain language on complex immigration matters.
• Experience managing external vendors with SLA oversight and performance management.
• Proficiency with HRIS platforms and migration/case management tools.

Responsibilities

• Serve as the organization's primary expert for US and international immigration matters.
• Manage end-to-end immigration case lifecycles with external counsel.
• Coordinate with HR, Legal, Tax, Payroll, Finance, and Talent Acquisition on mobility activity.
• Proactively track renewal deadlines and case lifecycle risks.
• Recommend process improvements for immigration, relocation, and assignment workflows.
• Own workstreams within People Organization initiatives and support compensation-related activities.

Skills

Immigration case management

Vendor management

Stakeholder coordination

Regulatory compliance

HRIS platforms

Tools

HRIS platforms

Immigration/mobility tools

Job description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Reporting to the VP Compensation & Mobility, the Manager, Immigration & Global Mobility serves as Wiley's primary subject matter expert and operational lead for US and global immigration and international relocations. The core of the work is immigration case management, legal vendor oversight, and cross-functional stakeholder coordination. The ideal candidate brings hands‑on experience in US immigration, global mobility and vendor management.

Job Responsibilities

• Serve as the organization's primary point of contact and internal expert for all US and international immigration matters, including nonimmigrant and immigrant visa categories.
• In coordination with external immigration counsel, manage end‑to‑end immigration case lifecycles, including initiating filings and ensuring timely execution of key milestones.
• Explain immigration and relocation case plans and policy interpretations to employees, HR Business Partners, and business leaders through documented timelines, requirements, responsibilities, and decision points.
• Partner with HR, Legal, Tax, Payroll, Finance, and Talent Acquisition to ensure mobility‑related activity is properly tracked and reported.
• Anticipate immigration renewal deadlines and case lifecycle risks through a proactive calendar, escalating emerging issues before compliance or employee experience is affected.
• Act as a resource for cross‑border compensation and shadow payroll decisions by clarifying assignment terms, mobility provisions, and required data with Tax and Payroll stakeholders.
• Recommend improvements to immigration, relocation, and assignment workflows by identifying recurring case issues and translating findings into process documentation, operating procedures, and employee guidance.
• Own defined workstreams within broader People Organization initiatives, coordinating stakeholder input, identifying dependencies, and recommending practical solutions that support successful delivery.
• Contribute to general compensation processes, including annual salary planning, incentive administration, market pricing, and compensation data analysis, applying sound judgment to deliver accurate and consistent outcomes.

Required Qualifications

• Strong proficiency in immigration and mobility case management processes and regulatory compliance requirements (work authorization, sponsorship, right‑to‑work documentation).
• Strong proficiency in mobility case management systems and vendor coordination processes used to track assignments, compliance obligations, and employee status changes.
• Strong ability to advise non‑specialist stakeholders (HRBPs, managers, employees) on complex immigration matters in plain language.
• Demonstrated experience managing external vendors, including SLA oversight and performance management.
• Proficiency with HRIS platforms and immigration/mobility case management tools.

Preferred

• Experience managing international immigration across UK, EU, and/or APAC jurisdictions.
• Global Mobility Specialist or Certified Relocation Professional, or Paralegal Certificate with immigration focus.
• Experience supporting M&A activity with immigration implications (e.g., visa portability assessments, PERM/I-140 transfer considerations).
• Broader People Organization / HR experience, including compensation.

Core Competencies:

• Interpersonal: Explains complex information clearly and concisely to build shared understanding with stakeholders; works to build consensus.
• Problem Solving & Business Acumen: Solves complex problems by exercising judgment based on analysis of multiple sources of information, applying best practices rather than relying on precedent alone.
• Independence & Ownership: Works independently with minimal guidance; acts as a resource by anticipating needs and bringing forward improvements, rather than waiting for direction.
• Functional Knowledge: Requires conceptual and practical expertise in own discipline and related knowledge of related disciplines.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. We offer meeting‑free Friday afternoons allowing more time for heads‑down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non‑discriminatory factors, including but not limited to, geographic location, skills, and competencies.

Salary Range:

89,100.00 USD to 127,700.00 USD#LI-KK1