Manager FOH

BBQ Holdings, Inc.; Mesa (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dynamic Restaurant Manager to oversee daily operations. This role involves ensuring compliance with health and safety standards, managing inventory, and enhancing customer satisfaction. The ideal candidate will possess strong leadership and supervisory skills, with a focus on delivering exceptional dining experiences. Join this vibrant team to make a significant impact and drive success in a fast-paced environment, where your contributions will be valued and recognized.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.

Responsibilities

• Oversees daily operations of the restaurant ensuring compliance with standards.
• Handles customer complaints and ensures satisfaction.
• Manages inventory and prepares operations reports.

Skills

Supervisory Skills

Leadership Skills

Customer Service

Time Management

Organizational Skills

Food Safety Guidelines

Microsoft Office Suite

Education

High School Diploma or Equivalent

Job description

Join to apply for the Manager FOH role at BBQ Holdings, Inc.

Position Summary

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, scheduling services accordingly.
• Collaborates with chefs to develop appealing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation as requested by the regional manager.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Education/Certifications: High school diploma or equivalent required.
• Experience: Previous restaurant experience required; management experience preferred.
• Skills/Competencies: Strong supervisory and leadership skills, excellent interpersonal skills focused on customer service, time management, organizational skills, familiarity with food handling and safety guidelines, proficiency with Microsoft Office Suite, and flexibility to work a minimum of 50 hours per week.

Physical Requirements

Employees frequently move throughout the workplace, sit, handle objects, reach, balance, stoop, kneel, and communicate verbally. Occasionally, lifting up to 50 pounds is required. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

This description is a general outline and not exhaustive. Management reserves the right to amend responsibilities as needed. This is not a contract or guarantee of employment, nor does it alter the 'at-will' employment relationship.