Manager FOH

BBQ Holdings, Inc.; Phoenix (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Manager FOH to oversee daily operations and ensure an exceptional dining experience. This role involves managing food preparation, inventory, and customer relations while ensuring compliance with health and safety standards. The ideal candidate will possess strong leadership skills and a commitment to customer satisfaction. Join a dynamic team where your contributions will enhance the dining experience and drive operational excellence. If you are passionate about the restaurant industry and ready to take on a management role, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.

Responsibilities

• Oversees daily operations of the restaurant ensuring compliance with health and safety standards.
• Handles customer complaints and ensures satisfaction with dining experience.
• Manages inventory and collaborates with chefs to develop menus.

Skills

Supervisory Skills

Leadership Skills

Interpersonal Skills

Time Management

Organizational Skills

Food Handling Knowledge

Microsoft Office Suite

Education

High School Diploma or Equivalent

Job description

Join to apply for the Manager FOH role at BBQ Holdings, Inc.

Position Summary

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues diplomatically and courteously.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspections of the restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, scheduling services as needed.
• Collaborates with chefs to develop appealing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Education/Certifications: High school diploma or equivalent required.
• Experience: Previous restaurant experience required; management experience preferred.
• Skills/Competencies: Strong supervisory and leadership skills, excellent interpersonal skills focused on customer service, time management, organizational skills, familiarity with food handling and safety guidelines, proficiency with Microsoft Office Suite, and flexibility to work at least 50 hours per week.

Physical Requirements

Must frequently move throughout the workplace, sit, handle objects, reach, balance, stoop, kneel, and communicate verbally. Occasionally lift/move up to 50 pounds. Vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

This description provides a general outline and is not exhaustive. Management reserves the right to amend responsibilities as needed. It is not a contract or guarantee of employment, and employment is at-will.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants