Manager FOH

BBQ Holdings, Inc.; Queen Creek (AZ); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee daily operations and ensure customer satisfaction. This role requires strong leadership and organizational skills to manage food preparation, inventory, and staff while maintaining compliance with health and safety regulations. The ideal candidate will have a passion for customer service and the ability to resolve issues effectively. If you're looking for a full-time position that offers the opportunity to lead a team in a fast-paced environment, this role is perfect for you.

Qualifications

• Previous restaurant experience required, management experience preferred.
• Excellent interpersonal skills with a focus on customer service.

Responsibilities

• Oversees food preparation and ensures compliance with health and safety standards.
• Handles customer complaints and resolves issues diplomatically.
• Manages inventory and purchases food and supplies.

Skills

Leadership Skills

Customer Service

Time Management

Organizational Skills

Food Safety Knowledge

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

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Position Summary

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• High school diploma or equivalent required.
• Previous restaurant experience required, management experience preferred.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.

Physical Requirements

When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants