Manager eCommerce

Altice USA; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job description

Optimum

Are you looking to optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking enthusiastic professionals to join our team! Connectivity is now a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our success is driven by our innovative products, commitment to our people, and the connections we make in every community.

If you are resourceful, collaborative, team-oriented, and passionate about delivering excellence, Optimum is the company for you!

Job Summary

We are seeking a dynamic and results-driven eCommerce Manager for B2B sales to join our Digital Sales team. This role is responsible for driving strategic efforts to increase gross adds and improve customer journeys, ensuring consistency across the upper funnel through the buyflow. The ideal candidate will leverage online go-to-market strategies to align with marketing and offer strategies, leading merchandising efforts for our internet product on the website, both in paid and non-paid journeys for our B2B sales team.

Responsibilities

1. Strategic Optimization: Develop and implement strategies to optimize conversion rates, increase internet gross adds, and achieve business goals across customer segments. Analyze customer journeys and identify improvements for a seamless experience from the upper funnel to purchase.
2. Website Merchandising: Lead the merchandising and content strategy for the B2B website, ensuring alignment and consistency across all touchpoints. Collaborate with marketing to integrate promotional campaigns.
3. Project Management: Manage website updates, design, and optimization initiatives, coordinating with marketing, product, and IT teams for timely execution.
4. Data Analysis and Reporting: Use analytics tools to measure the effectiveness of optimization efforts and generate reports with insights and recommendations for continuous improvement.
5. Stakeholder Collaboration: Work closely with marketing, product managers, and the Studio team to align messaging, address technical challenges, and implement new features to enhance customer experience.

Qualifications

• Bachelor's degree in Marketing, Business, or related field.
• 5+ years of experience in conversion optimization, digital marketing, or similar roles.
• Strong analytical skills and experience with web analytics and A/B testing.
• Experience with website merchandising and e-commerce.
• Proficiency with project management tools such as Workfront and JIRA.
• Excellent communication and collaboration skills.

Preferred Skills:

• Experience in the telecommunications industry.
• Knowledge of customer journey mapping and experience optimization.
• Strategic thinking and methodical execution skills.

All job descriptions and required skills are subject to modification by the Company as needed. We are an Equal Opportunity Employer committed to diversity and inclusion. The position is based in New York State, with a starting salary range of $102,816.00-$168,912.00/year, based on skills and experience.