Manager, Discovery and Litigation Specialist

Western Union; Atlanta (GA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401K Plan

Parental Leave

Global Adoption Assistance

Job summary

Western Union is seeking a Manager, Discovery and Litigation Specialist to lead multiple litigation processes, manage the legal hold and eDiscovery lifecycle, and collaborate with internal and external partners to protect the company in defensive matters. The role emphasizes independent initiative, accuracy, and accountability in case management.

You will supervise communication with outside counsel, assist with case prep, and maintain databases and documentation while driving improvements in

Qualifications

• Bachelor’s degree required and paralegal experience in handling complex litigation.
• Demonstrated experience managing legal hold and eDiscovery processes.
• Strong written and verbal communication skills.
• Superior organizational ability with multiple priorities and deadlines.
• Self-starter who can work independently in a fast-paced environment.

Responsibilities

• Lead and manage the legal hold process, ensuring timely and effective communication and preservation compliance.
• Oversee the eDiscovery lifecycle from data collection to production with internal and external stakeholders.
• Serve as primary contact for outside counsel and provide comprehensive litigation support.
• Assist with case preparation and manage large volumes of documents and evidence.
• Draft and review legal correspondence, pleadings, and discovery responses under attorney supervision.
• Independently respond to subpoenas, consumer requests, and other information requests.
• Maintain litigation databases and document management systems.
• Collaborate with IT, compliance, and business units to support litigation projects.
• Stay current with eDiscovery tech and best practices and mentor team members.

Skills

Paralegal litigation experience

Legal hold

eDiscovery

Communication skills

Organizational skills

Independent worker

Education

Bachelor’s degree

ABA approved paralegal certificate

Tools

eDiscovery software

Legal hold software

Job description

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.

Manager, Discovery and Litigation Specialist

As a senior member of the Litigation Team, you will manage and own multiple Litigation processes and functions, exercising sound judgment, taking initiative, and driving matters to completion with a high degree of independence and accountability. You will enhance and lead our legal hold and eDiscovery processes. You will also collaborate with legal and non-legal professionals to protect and defend the Company in defensive matters, pursue affirmative matters, respond to escalated subpoenas and consumer complaints, and manage our litigation portfolio.

Responsibilities

• Lead and manage the legal hold process, ensuring timely and effective communication and compliance with preservation requirements.
• Oversee and coordinate the entire eDiscovery lifecycle, including data collection, processing, review coordination, and production, working closely with internal stakeholders and external vendors.
• Serve as a primary point of contact for outside counsel, providing comprehensive litigation support throughout case management.
• Assist with case preparation, including organizing and managing large volumes of documents and evidence.
• Draft and review legal correspondence, pleadings, discovery requests, and responses under attorney supervision.
• Independently review, investigate, and respond to escalated subpoenas, consumer complaints, and other information requests.
• Maintain litigation databases and document management systems.
• Collaborate cross-functionally with IT, compliance, and business units to ensure smooth execution of litigation and investigation projects.
• Stay current with developments in litigation technology and best practices in eDiscovery.
• Train and mentor other team members on litigation support procedures and technology.

Basic Qualifications

• Bachelor’s degree.
• 5+ years of paralegal litigation experience, preferably within a large corporate law department or law firm supporting complex litigation.
• Demonstrated experience managing legal hold and eDiscovery processes.
• Strong technical aptitude and advanced proficiency with eDiscovery platforms and legal hold software.
• Excellent written and verbal communication skills.
• Superior organizational skills with an ability to manage multiple priorities and deadlines.
• Ability to communicate effectively with all levels of management.
• Self-starter with ability to work independently and collaboratively in a fast-paced environment.

Preferred

• ABA approved paralegal certificate.

We make financial services accessible to humans everywhere. Join us forwhat’snext. Western Union is well positioned to become the world’s most accessible financial services company—transforminglives and communities.More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations.You’llhave plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. Ifyou’reready to help drive the future of financial services,it’stime forWesternUnion.

WORKPLACE OPTIONHYBRID

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits and Other Details

Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few(https://careers.westernunion.com/global-benefits/).

Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States specific benefits include: Medical, Dental, Vision, and Life Insurance Paid Time Off Parental Leave Global Adoption Assistance 401K Plan.

Salary

The base salary range is $100,000 – $130,000.00 per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date

10-19-2026

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.