Manager - Count Room

Bally's Kansas City; Kansas City (MO); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Bally's Kansas City is seeking a Count Room Supervisor to oversee the collection and validation of table games drops and slot BV drops, ensuring timely and accurate counts.

You will coordinate with cage, security, surveillance, accounting and slots, supervise count room staff, maintain equipment, and uphold regulatory compliance and professional standards across the property.

Qualifications

• Minimum 2 years experience in a count room environment

Responsabilités

• Ensures the collection of slot bill validators (BVs) and the count of table games drop and BV drop is scheduled and performed in an efficient and timely manner
• Coordinates with departments (cage, security, surveillance, accounting, slots) to ensure that communication and service levels are maintained at a high level
• Transfers Table games and slot drop funds to the cage in an efficient and timely manner
• Ensure that soft count area and equipment is maintained in a neat, organized, serviceable and professional manner
• Performs routine cleaning and preventive maintenance on equipment
• Hires, trains, develops, coaches and supervises the count room team members
• Displays courteous and professional image to associated departments and guests
• Ensure full compliance with all MGC regulations
• Must have basic mathematical skills, with the ability to add, subtract, multiply and divide
• Proficient in Microsoft Office Products
• Must be detail oriented
• Excellent verbal and written communication skills
• Ability to deal with people in a manner that shows sensitivity, tact and professionalism

Connaissances

Mathematics skills

Microsoft Office

Detail oriented

Verbal and written communication

People skills

Team leadership

Cross-functional collaboration

Regulatory compliance

Description du poste

• Ensures the collection of slot bill validators (BVs) and the count of table games drop and BV drop is scheduled and performed in an efficient and timely manner
• Coordinates with departments (cage, security, surveillance, accounting, slots) to ensure that communication and service levels are maintained at a high level
• Transfers Table games and slot drop funds to the cage in an efficient and timely manner
• Ensure that soft count area and equipment is maintained in a neat, organized, serviceable and professional manner
• Performs routine cleaning and preventive maintenance on equipment
• Hires, trains, develops, coaches and supervises the count room team members
• Displays courteous and professional image to associated departments and guests
• Ensure full compliance with all MGC regulations
• Must have basic mathematical skills, with the ability to add, subtract, multiply and divide
• Proficient in Microsoft Office Products
• Must be detail oriented
• Excellent verbal and written communication skills
• Ability to deal with people in a manner that shows sensitivity, tact and professionalism

Qualifications

Experience

Preferred

Minimum 2 years experience in a count room environment

Equal Opportunity Employer
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