Manager Count Team

Treasure Island Hotel Casino; Las Vegas, Northern (NV, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Treasure Island Hotel & Casino is seeking a Count Team Supervisor to oversee daily operations, train staff, and ensure accurate, compliant counting procedures. You will communicate with guests and departments, address issues professionally, and maintain confidentiality while fostering a positive, collaborative work environment.

The role requires supervisory experience, 2 years in Count Team, strong math skills, and the ability to obtain a Gaming Registration.

Qualifications

• Previous management or supervisory experience required.
• Two (2) years of Count Team experience required.
• Knowledge of regulations and laws regarding hiring and maintaining a positive and professional work environment.
• Be able to conduct mathematical transactions quickly and accurately.
• A high regard for maintaining a good attendance record.
• Promote team spirit and gain the respect of the team by demonstrating a good work ethic.
• The ability to work in a structured, organized, and highly regulated environment.
• Ability to use a computer and ten-key calculator quickly and accurately.
• Must have, or be able to obtain, a Gaming Registration.

Responsibilities

• Oversee the daily department operations of the Count Team.
• Responsible for the training and development of all supervisory and non-supervisory personnel.
• Communicate effectively with guests, co-workers, and company leadership.
• Establish good rapport with the Main Cage, Slots, Tables Games and Revenue Audit departments to address problems as they arise.
• Address employee issues in a calm, effective, intelligent, and fair manner.
• Communicate department issues to the Executive Director of Casino Finance.
• Analyze problems to find solutions.
• Maintain confidential information.
• Create and maintain a positive work environment which promotes teamwork, performance, feedback, recognition, mutual respect, and employee satisfaction.
• Create and implement department policies and procedures.
• Ensure all Count Team procedures remain in compliance with the Minimum Internal Control Standards required by the Gaming Control Board.
• Manage and participate in the Count Room functions, ensuring the integrity of the drop and count.
• Interview all Count Team applicants for supervisory and non-supervisory positions.
• Knowledge in utilizing office equipment, such as ten-key calculators, multi-line telephones, computer equipment, copy machines and fax machines.
• Trouble shoot problems and provide supervisory and non-supervisory personnel with constructive feedback.
• Order all department supplies and arrange equipment repairs and maintenance.
• Must maintain a flexible work schedule to attend meetings, outside of normal department work hours.
• Perform all duties as deemed necessary for the success of the department.

Skills

Supervisory experience

Count Team experience

Mathematical accuracy

Effective communication

Problem solving

Job description

• Oversee the daily department operations of the Count Team
• Responsible for the training and development of all supervisory and non-supervisory personnel
• Communicate effectively with guests, co-workers, and company leadership
• Establish good rapport with the Main Cage, Slots, Tables Games and Revenue Audit departments to address problems as they arise
• Address employee issues in a calm, effective, intelligent, and fair manner
• Communicate department issues to the Executive Director of Casino Finance
• Analyze problems to find solutions
• Maintain confidential information
• Create and maintain a positive work environment which promotes teamwork, performance, feedback, recognition, mutual respect, and employee satisfaction
• Create and implement department policies and procedures
• Ensure all Count Team procedures remain in compliance with the Minimum Internal Control Standards required by the Gaming Control Board
• Manage and participate in the Count Room functions, ensuring the integrity of the drop and count
• Interview all Count Team applicants for supervisory and non-supervisory positions
• Knowledge in utilizing office equipment, such as ten-key calculators, multi-line telephones, computer equipment, copy machines and fax machines
• Trouble shoot problems and provide supervisory and non-supervisory personnel with constructive feedback
• Order all department supplies and arrange equipment repairs and maintenance
• Must maintain a flexible work schedule to attend meetings, outside of normal department work hours
• Perform all duties as deemed necessary for the success of the department

Qualifications:

• Previous management or supervisory experience required
• Two (2) years of Count Team experience required
• Knowledge of regulations and laws regarding hiring and maintaining a positive and professional work environment
• Be able to conduct mathematical transactions quickly and accurately
• A high regard for maintaining a good attendance record
• Promote team spirit and gain the respect of the team by demonstrating a good work ethic
• The ability to work in a structured, organized, and highly regulated environment
• Ability to use a computer and ten-key calculator quickly and accurately
• Must have, or be able to obtain, a Gaming Registration

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.