Count Room Operations Manager

Bally's Interactive; Kansas City (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Bally's Interactive in Kansas City, MO is seeking a Count Room Supervisor to oversee the collection of slot bill validators and the timely drop of table games and slot funds. You will coordinate with cage, security, surveillance, accounting, and slots to ensure superior service levels and accurate counts.

The role requires strong math, excellent communication, and the ability to supervise a team in a fast-paced casino environment while maintaining strict regulatory compliance with MGC guidelines.

Qualifications

• Basic mathematical skills including addition, subtraction, multiplication, and division.
• Strong proficiency in Microsoft Office Suite.
• Detail-oriented and accurate.
• Excellent verbal and written communication.

Responsibilities

• Ensure collection of slot bill validators and scheduled drop counts for table games.
• Coordinate with cage, security, surveillance, accounting, and slots to maintain high service levels.
• Transfer table games and slot drop funds to the cage efficiently.
• Maintain soft count area and equipment in neat and professional condition.
• Perform routine cleaning and preventive maintenance on equipment.
• Hire, train, develop, coach, and supervise count room staff.
• Display courteous and professional image to departments and guests.
• Ensure compliance with all MGC regulations.

Skills

Mathematical skills

Microsoft Office

Attention to detail

Communication skills

Tools

Microsoft Office

Job description

Bally's Interactive in Kansas City, MO is seeking a Count Room Supervisor to oversee the collection of slot bill validators and the timely drop of table games and slot funds. You will coordinate with cage, security, surveillance, accounting, and slots to ensure superior service levels and accurate counts.

The role requires strong math, excellent communication, and the ability to supervise a team in a fast-paced casino environment while maintaining strict regulatory compliance with MGC guidelines.