Manager - Count Room

Bally's Corporation; Kansas City (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Bally's Corporation in Kansas City, MO is seeking a Count Room Supervisor to lead the count room team and ensure accurate handling of bill validators and table game drops.

You will coordinate with cages, security, surveillance, and accounting to maintain high service levels, supervise staff, and ensure compliance with MGC regulations. This role requires strong math, attention to detail, and professional communication.

Qualifications

• Minimum 2 years experience in a count room environment.
• Equal Opportunity Employer.
• Review Know Your Rights notice from the Department of Labor.

Responsibilities

• Schedule and perform collection of slot bill validators and table game drop in a timely manner.
• Coordinate with cage, security, surveillance, accounting and slots to maintain high service levels.
• Transfer table games and slot drop funds to the cage efficiently and on time.
• Maintain soft count area and equipment in neat, organized condition.
• Perform routine cleaning and preventive maintenance on equipment.
• Hire, train, develop, coach and supervise count room staff.
• Display courteous, professional image to departments and guests.
• Ensure full compliance with all MGC regulations.

Skills

Basic math

Detail oriented

Verbal & written communication

Professionalism

Tools

Microsoft Office

Job description

Job Responsibilities

• Ensures the collection of slot bill validators (BVs) and the count of table games drop and BV drop is scheduled and performed in an efficient and timely manner
• Coordinates with departments (cage, security, surveillance, accounting, slots) to ensure that communication and service levels are maintained at a high level
• Transfers Table games and slot drop funds to the cage in an efficient and timely manner
• Ensure that soft count area and equipment is maintained in a neat, organized, serviceable and professional manner
• Performs routine cleaning and preventive maintenance on equipment
• Hires, trains, develops, coaches and supervises the count room team members
• Displays courteous and professional image to associated departments and guests
• Ensure full compliance with all MGC regulations

Competencies

• Must have basic mathematical skills, with the ability to add, subtract, multiply and divide
• Proficient in Microsoft Office Products
• Must be detail oriented
• Excellent verbal and written communication skills
• Ability to deal with people in a manner that shows sensitivity, tact and professionalism

Qualifications

Experience

Minimum 2 years experience in a count room environment (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.